Billing Specialist

You Thrive Florida•Bartow, FL

13d•$16 - $16•Onsite

About The Position

The Billing Specialist performs billing-related activities for the Senior Services Program. The position is based primarily within Hernando and Polk Counties, with occasional travel to other counties. The role involves coordinating with service providers, reviewing and updating billing records, submitting reports and invoices, entering client data, and assisting with client inquiries and general office work. The position is full-time and benefits eligible.

Requirements

High school diploma or equivalent.
At least one year of billing-related experience.
Valid Florida driver's license and eligibility for coverage under the company's current insurance carrier.
Subject to applicable federal, state, and local legal requirements, background checks, and clearance for working with a vulnerable population.
Proficiency in using Excel spreadsheets.
Ability to work with limited direction.
Knowledge of organizational methods.
Ability to complete work with a high degree of accuracy.
Effective oral and written communication skills.
Ability to establish effective working relationships with supervisors, peers, vendors, and clients.
Ability to compile data from various sources and departments.
Expertise in word-processing operations and Windows-based applications.
Ability to use a personal computer and general office equipment.
Customer service skills, including the ability to deal with difficult individuals.
Ability to work in a multitasking environment.
Ability to maintain client and staff confidentiality.
Ability to meet the stated physical demands, including occasional lifting or carrying up to 50 pounds.

Nice To Haves

Accounting background preferred.

Responsibilities

Contact service providers regularly as needed to ensure timely submission of worker logs and billing grids.
Review received billing documents on an ongoing basis to ensure quality standards are met.
Update billing information in eCIRTS promptly.
Cross-check billing data on an ongoing basis to ensure consistency.
File billing documents and worker logs as required.
Submit eCIRTS reports, invoices, and individual client reports to Finance.
Enter data into the ServeTracker database for client tracking and report generation.
Provide provider staff with ongoing training on billing requirements as needed.
Complete retroactive change forms as required.
Assist with completing service data reports.
Assist in preparing and submitting statistical reports to the Program Director and Service Area Managers as required.
Use Excel spreadsheets proficiently.
Assist with telephone calls, take messages, and provide general information to clients and the public as needed.
Update other data elements in CIRTS as required.
Attend and actively participate in training programs, staff meetings, and other meetings or trainings as directed.
Maintain confidentiality of client, staff, and agency information.
Maintain professionalism, a positive image, and effective working relationships with coworkers, clients, and outside community contacts.
Follow You Thrive Florida policies and procedures, including personnel, occupational health and safety, and payroll policies and practices.
Perform additional duties as directed or assigned by a supervisor, management staff, program director, or You Thrive Florida management staff.