Billing Specialist

Hospice of Wichita Falls•Wichita Falls, TX

17d

About The Position

Hospice of Wichita Falls is seeking a Billing Specialist to help ensure accurate, timely billing and payments for services. The role handles private insurance billing and account follow-up, including preparing and submitting claims, verifying benefits, obtaining authorizations, researching denied or unpaid claims, submitting corrections and appeals, and posting and reconciling payments. The specialist also assists with physician credentialing, payer enrollment, monthly physician invoices, and billing reports. Backup support for Medicare and Medicaid billing is provided as assigned. The Billing Specialist works closely with Admissions, clinical staff, physicians, accounting, and other billing team members to resolve questions and maintain accurate accounts. The role also requires a helpful, professional approach when responding to patients, families, and insurance companies, while protecting confidential information. Hospice of Wichita Falls is a nonprofit, community-based hospice serving patients and families across 12 North Texas counties in private homes, nursing facilities, assisted living facilities, and its inpatient center. Its work environment emphasizes teamwork, communication, and respect, in support of its mission of “Care, Hope, and Support for All When Illness Threatens Life.”

Requirements

High school diploma or GED.
Two to five years of billing or accounts receivable experience.
Knowledge of Microsoft Office.
Experience using billing software and electronic medical records.
Accurate typing at 40 words per minute.
Proficiency with a 10-key keypad.
Strong organizational, communication, and problem-solving skills.
Ability to manage deadlines, handle detailed information accurately, and follow through on unresolved accounts.
Ability to work independently and as part of a team.
Ability to protect confidential information.

Nice To Haves

Some college.
Hospice, palliative care, or physician practice experience.
Private insurance billing experience.
Familiarity with Medicare and Medicaid billing.

Responsibilities

Prepare and submit private insurance claims.
Verify benefits and obtain authorizations.
Follow up on outstanding accounts.
Review billing information and research denied or unpaid claims.
Submit claim corrections and appeals.
Post and reconcile payments.
Assist with physician credentialing and payer enrollment.
Process monthly physician invoices and assist with billing reports.
Work with Admissions, clinical staff, physicians, accounting, and billing team members to resolve questions and maintain accurate accounts.
Provide backup support for Medicare and Medicaid billing as assigned.
Respond helpfully and professionally to patients, families, and insurance companies.
Protect confidential information.