Billing Specialist - NHC HomeCare

AdamsPlaceMurfreesboro, TN
Onsite

About The Position

NHC HomeCare is seeking an Insurance A/R Specialist for their Corporate office. This role is responsible for managing outstanding accounts, reviewing claims denials, and assisting patients with understanding their balances. The ideal candidate will have a strong background in third-party healthcare billing, particularly in home health care, and a thorough understanding of Medicare and insurance guidelines.

Requirements

  • High school diploma. Additional business and computer courses desirable.
  • 3+ years of third-party healthcare billing experience, preferable in home health care, including multiple carrier experience with EOB's and claims denials.
  • Knowledge of Medicare and Third Party Insurance Guidelines
  • Self-motivated. Able to work with little supervision.
  • Proficient in verbal and written communications, including active listening skills.
  • Strong organizational skills, work ethic, and high attention to detail.
  • Investigative personality-ability to efficiently determine the problem and get to the bottom of an issue.
  • Excellent Customer Service and telephone etiquette skills.
  • Ability to speak, read, write, hear/comprehend in order to communicate adequately to carry out job duties and responsibilities.
  • Mental acuity high enough to adequately perform job requirements and learn new skills.
  • Ability to work cooperatively and harmoniously with a wide variety of people including insurance companies, patients, and and other NHC HomeCare staff.
  • Must have predictable and consistent attendance.

Responsibilities

  • Work outstanding Aged Accounts Reports
  • Maintain a file on accounts requiring follow up until accounts are satisfactorily resolved.
  • Review claims denials and submit corrected claims and/or follow up appeals
  • Assist patients in understanding their balances after insurance has processed
  • Be a reliable resource for other staff regarding insurance and their requirements
  • Communicate with homecare offices as needed for claim and collection follow up
  • Other duties as assigned from time to time

Benefits

  • Competitive pay
  • Medical, dental, vision, life, and disability insurance
  • Paid time off
  • 401(k) with company match
  • Career growth opportunities
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