Billing Specialist

You Thrive Florida•Spring Hill, FL

28d•$16 - $16•Onsite

About The Position

The Billing Specialist performs billing-related activities for the Senior Services Program. The position is full time and based at the Spring Hill administrative location, with the primary work location within Hernando and Polk Counties and occasional travel to other counties. The role maintains billing records and data, supports reporting and provider training, and assists clients and the public with general inquiries. It requires maintaining confidentiality and professionalism and following You Thrive Florida policies and procedures.

Requirements

High school diploma or equivalent.
At least one year of billing-related experience.
Valid Florida driver’s license and ability to be insured by the company’s current carrier.
Subject to applicable federal, state, and local legal requirements, background checks, and clearance for working with a vulnerable population.
Proficiency in using Excel spreadsheets.
Ability to work with limited direction and knowledge of organizational methods.
Ability to complete work accurately and communicate effectively orally and in writing.
Ability to establish effective working relationships with supervisors, peers, vendors, and clients.
Ability to compile data from multiple sources or departments.
Expertise with word-processing and Windows-based applications and ability to operate a personal computer and general office equipment.
Customer service skills, including the ability to deal with difficult individuals.
Ability to work in a multitask environment and maintain client and staff confidentiality.

Nice To Haves

Accounting background preferred.

Responsibilities

Contact service providers regularly as needed to ensure timely submission of worker logs and billing grids.
Review billing documents on an ongoing basis to ensure they meet quality standards.
Update billing information in eCIRTS promptly and conduct billing cross-checks to confirm data consistency.
File billing documents and worker logs as required.
Submit eCIRTS reports, invoices, and individual client reports to Finance.
Enter data into ServeTracker for client tracking and report generation.
Provide provider staff with ongoing training on billing requirements as needed.
Complete retroactive change forms as required.
Assist with service data reports and the preparation and submission of statistical reports to the Program Director or Service Area Managers.
Assist with telephone calls, take messages, and provide general information to clients and the public as needed.
Update other data elements in CIRTS as required.
Attend and actively participate in training programs, staff meetings, and other meetings or trainings as directed.
Maintain confidentiality of client, staff, and agency information.
Maintain professionalism and effective working relationships with coworkers, clients, and outside community contacts.
Follow You Thrive Florida policies and procedures, including personnel, occupational health and safety, and payroll policies and practices.
Perform additional duties assigned by a supervisor, management staff, the Program Director, or You Thrive Florida management.