Billing Specialist

Brown & Brown Insurance•Remote - Ohio, OH

29d•$19 - $19•Onsite

About The Position

One80 Intermediaries is seeking a Billing Specialist onsite to join their growing team in Cleveland, OH. The purpose of this role is to deliver billing and related administrative services timely and accurately to carriers, agents, employers, and policyholders. This role will provide services directly by maintaining a caseload and meeting service standards for processing volumes, speed, and responsiveness in a fast-paced work environment. The Billing Specialist will also support corporate initiatives.

Requirements

Experience using Excel
Experience working with clients via phone and email
Strong organizational skills
Exceptional attention to detail
Self-directed, thorough, and highly organized
Communicates effectively both verbally and written
Desire to work with a fast-paced team that must adapt quickly to ongoing change
Maintains a positive approach while handling multiple projects and assignments
Strives to continuously build knowledge and skills and shares information with others
Operate computer and keyboard; able to use the phone; sit for long periods; communicate using speech, hearing, and vision skills
Ability to perform the essential job functions consistent safely and successfully with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state, and local standards.

Responsibilities

Process bill payments and policy changes timely and accurately.
Meet all SLAs for the caseload.
Work in collaboration with colleagues to maintain service levels for all Premium Accounting clients.
Support corporate initiatives including but not limited to system improvements, special projects and customized service support for new clients.
Other responsibilities as assigned.