Billing Specialist

ZYWIE INC•Johns Creek, GA

10d•Hybrid

About The Position

Founded in 2014, Zywie Healthcare is a cardiac monitoring company. We record and transmit patients’ EKGs through holter monitor, event monitor, & mobile cardiac telemetry monitors. We are a trendsetter in the industry by putting doctors’ offices and hospitals in complete control of their cardiac monitoring. As an organization on the cutting-edge of medical science, we plan to expand beyond the confines of a cardiac device company to become the gold standard for patient care. We want you to help us make this a reality. We currently have an opening for a Billing Specialist in our Johns Creek office. A Billing Specialist will handle our inbound/outbound communication (phone and email) related to patient billing including claims processing, EOB review, insurance verification, medical records request and taking patient payments. This role will provide billing assistance to patients, medical providers, and insurance agencies.

Requirements

A minimum of 1 year working in medical billing and coding
Ability to work with minimal supervision
1-2 years of ICD-10 w/ basic understanding of medical terminology
Acute attention to detail
Call Center experience
Commitment to excellence and high standards
Excellent customer service skills
Strong organizational, problem-solving, and analytical skills
Excellent oral and written communication skills
Ability to manage priorities and workflow
Proficient on Microsoft Office – including excel
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

Responsibilities

Communicating with patients, providers and insurance companies via phone and email.
Handling high volume of patient calls.
Reviewing patient claims and medical records to identify billable ICD-10s.
Verifying patient insurance eligibility and resolving COB issues.
Calculate patient responsibility and give estimates over the phone.
Process patient payments.
Obtaining pre-authorizations and medical records requests.
Prepare reports and correspondence as needed.
Perform other related duties as assigned by management.