Billing Specialist

UNIVERSAL WASTE SYSTEMS • Phoenix, AZ

17d • $21 - $23

About The Position

The Billing Specialist reviews and prepares invoices, ensuring billing data is accurate and complete. The role resolves billing issues and maintains accurate records. The position also supports customer service, account administration, reporting, and other accounting and finance functions while ensuring compliance with applicable account and financial regulations and policies.

Requirements

• High school diploma or GED required.
• Minimum of 2–3 years of experience in billing, accounting, or a related field.
• Knowledge of accounting and financial principles and practices.
• Knowledge of modern office practices and procedures, including standard computer programs such as Microsoft Word, Excel, Outlook, and search engines.
• Knowledge of the trash, recycling, and organics industry.
• Knowledge of written communication and billing cycles and data entry.
• Strong organizational and communication skills, with the ability to work independently and as part of a team.
• Attention to detail; ability to manage multiple priorities and meet deadlines.
• Ability to communicate professionally with customers and respond to billing and payment inquiries.
• Ability to manage account status and balances and identify inconsistencies.
• Ability to work productively without oversight.

Nice To Haves

• Bachelor’s degree preferred.

Responsibilities

• Provide excellent customer service.
• Enter new accounts into the data system and close accounts.
• Process service-level changes and manage customer accounts.
• Resolve billing issues, including discrepancies and disputes.
• Assist with other accounting and finance functions as needed.
• Collaborate with other departments to support accurate and timely reporting and analysis.
• Maintain working knowledge of company and industry products and services.
• Ensure compliance with account and financial regulations and policies.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED