Billing Specialist

US Multimodal Group•Lyons, IL

About The Position

U.S. Multimodal Group (USMMG) is seeking a detail-oriented and organized Billing & Audit Representative to review, audit, and process billing transactions to ensure accuracy, compliance, and timely invoicing. The role focuses on managing transportation-related accessorial charges, including validating invoices and billing requests, resolving discrepancies, and ensuring charges comply with customer contracts, carrier agreements, and company policies. The position serves as a primary contact for carriers and customers on accessorial-related issues and works with Operations, Finance, Customer Service, and Transportation teams to improve efficiency. It also maintains supporting documentation, contributes historical data and insights for contract negotiations, develops standard operating procedures, and supports internal and external audits. Applicants must be independently authorized to work in the United States without current or future employer sponsorship. Employment eligibility is verified through E-Verify, and a background check is required if one was not completed upon original hire.

Requirements

  • Strong understanding of transportation and logistics operations.
  • Experience managing carrier relationships and cost-control initiatives.
  • Proficiency with Transportation Management Systems (TMS), ERP systems, and Microsoft Office Suite, particularly Excel.
  • Strong analytical, problem-solving, and negotiation skills.
  • Must be independently legally authorized to work in the United States without current or future employer sponsorship.

Nice To Haves

  • Experience in transportation, logistics, freight operations, carrier management, or accessorial billing.

Responsibilities

  • Manage transportation-related accessorial charges, including detention, layover, driver assist, lumper fees, stop-offs, re-delivery fees, fuel surcharges, and other supplemental transportation costs.
  • Review, validate, and approve accessorial invoices and billing requests.
  • Ensure accessorial charges comply with customer contracts, carrier agreements, and company policies.
  • Resolve discrepancies and disputes related to accessorial charges.
  • Serve as the primary point of contact for accessorial-related issues with carriers and customers.
  • Audit accessorial charges to ensure accuracy and fairness.
  • Maintain positive working relationships with transportation providers and internal stakeholders.
  • Support contract negotiations by providing historical accessorial data and insights.
  • Develop standard operating procedures for managing and approving accessorial charges.
  • Collaborate with Operations, Finance, Customer Service, and Transportation teams to improve efficiencies.
  • Maintain accurate records of approved accessorial charges and supporting documentation.
  • Ensure compliance with company policies, transportation regulations, and customer requirements.
  • Support internal and external audits related to transportation and billing activities.
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