Billing Specialist (B2B)

Avetta • Lehi, UT

20d • Hybrid

About The Position

The Billing Specialist supports billing operations for Avetta’s Australian business unit. The role is responsible for accurate and timely invoicing, resolving billing discrepancies, maintaining high-quality billing records, and supporting month-end close in a fast-paced, high-volume environment. The position collaborates across departments and occasionally with Australian counterparts, including participating in meetings outside standard U.S. business hours. It is hybrid and based in Avetta’s Lehi, Utah office, with three days in the office and two days working from home.

Requirements

• At least 3 years of experience in billing, accounting, or related financial operations.
• Exceptional attention to detail and accuracy, including the ability to identify errors, perform reconciliations, validate data, and resolve billing discrepancies.
• Ability to work independently with urgency and efficiency in a fast-paced environment.
• Strong written and verbal communication skills, including the ability to collaborate across functions, explain complex billing scenarios, and resolve disputes.
• Proficiency with Excel, Word, Outlook, CoPilot, and Adobe Acrobat.
• Experience collaborating in meetings and on projects in a team-oriented environment.
• Experience with financial systems such as NetSuite, Zuora, or other subscription-based billing platforms.
• Solid understanding of basic billing and accounting principles.

Responsibilities

• Process, review, and issue high volumes of invoices and credit adjustments, ensuring accuracy, timeliness, and proper documentation.
• Perform data entry, validation, and reconciliation, including cross-system checks, to maintain complete and accurate billing records.
• Execute month-end close activities, including reconciliations across billing and financial systems.
• Collaborate with customers, sales, customer service, account managers, and accounting to support accurate subscription billing and proper revenue recognition.
• Manage billing inquiries and escalations through email, phone, Salesforce, and Jira, providing timely, professional, solution-oriented resolutions.
• Participate in Australian time zone meetings and contribute to project coordination efforts to improve billing operations and efficiency.
• Use financial systems and tools, including NetSuite, Onsite, and Zuora, to support billing operations and process improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed