Billing Specialist (B2B)

Avetta, LLC • Lehi, UT

21d • Hybrid

About The Position

The Billing Specialist executes billing operations supporting Avetta’s Australian business unit. The role ensures accurate and timely invoicing, resolves discrepancies, maintains high-quality billing records, and supports month-end close activities in a fast-paced, high-volume environment. It requires effective collaboration across departments and occasional meetings with Australian counterparts outside standard U.S. business hours. The position is hybrid in Avetta’s Lehi, Utah office, with three days in the office and two days working from home.

Requirements

• At least 3 years of experience in billing, accounting, or related financial operations.
• Exceptional attention to detail and accuracy, including the ability to identify errors, perform reconciliations, validate data, and resolve billing discrepancies.
• Ability to work independently with urgency and efficiency in a fast-paced environment.
• Strong written and verbal communication skills, including the ability to collaborate cross-functionally, explain complex billing scenarios, and resolve disputes.
• Proficiency with Excel, Word, Outlook, CoPilot, and Adobe Acrobat.
• Solid understanding of basic billing and accounting principles.

Nice To Haves

• Experience with financial systems such as NetSuite, Zuora, or other subscription-based billing platforms.
• Experience collaborating in meetings and on projects in a team-oriented environment.

Responsibilities

• Process, review, and issue high volumes of invoices and credit adjustments, ensuring accuracy, timeliness, and proper documentation.
• Perform data entry, validation, and reconciliation, including cross-system checks, to maintain complete and accurate billing records.
• Execute month-end close activities, including reconciliations across billing and financial systems.
• Collaborate with customers, sales, customer service, account managers, and accounting to support accurate subscription billing and proper revenue recognition.
• Manage billing inquiries and escalations through email, phone, Salesforce, and Jira, providing timely, professional, solution-oriented resolutions.
• Participate in Australian time zone meetings and contribute to project coordination efforts to improve billing operations and efficiency.
• Use financial systems and tools, including NetSuite, Onsite, and Zuora, to support billing operations and process improvements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed