Billing Specialist

Midwest Vision Partners•Jackson, MI

About The Position

The Billing Specialist oversees billing processes for customers, patients, and Midwest Vision Partners platforms. The role combines accounting, customer service, and organizational tasks to support the organization's financial health. It involves resolving outstanding balances and claims, discussing balances with patients, maintaining collection agency accounts, processing charges and payments in Allscripts Practice Management software, and communicating professionally with patients and colleagues.

Requirements

  • High school diploma or GED.
  • Knowledge of ICD-10 and CPT codes.

Nice To Haves

  • One or more years of customer service experience.
  • Ophthalmology, optometry, ambulatory surgery center, and/or optical billing experience.
  • Experience in revenue cycle management.

Responsibilities

  • Reconcile outstanding balances from insurance companies and patients.
  • Discuss open balances with patients and collect payments accordingly.
  • Maintain collection agency accounts.
  • Make outgoing calls to insurance companies and patients to resolve outstanding claims and balances.
  • Apply knowledge of medical insurance and use computer software appropriately.
  • Post charges, payments, and adjustments in Allscripts Practice Management software.
  • Communicate effectively and professionally with physicians, co-workers, management, and patients.
  • Perform general office duties and other duties as assigned.

Benefits

  • Competitive wages.
  • Medical, dental, life, and short- and long-term disability insurance.
  • Paid time off (PTO) program.
  • Seven company-paid holidays.
  • 401(k) retirement plan with company match.
  • An organization focused on People, Passion, Purpose, and Progress.
  • Inspirational culture.
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