Billing Specialist

Wright Service • West Des Moines, IA

31d • Onsite

About The Position

The Billing Specialist I is responsible for processing invoices, reconciling accounts, and assisting customers with billing inquiries. Ensures accuracy and timeliness of billing activities while maintaining positive customer relationships. The Billing Specialist I role focuses on routine billing tasks and provides foundational support for the billing team.

Requirements

• Willingness to develop understanding of company policies and procedures
• Ability to quickly understand, retain, and recall information, and efficiently research when needed.
• Must be skilled in using office equipment and have knowledge of Microsoft Office products
• Ability to maintain frequent contact with internal and external personnel while demonstrating professionalism and discretion
• Demonstrates good oral and written communication skills
• Must demonstrate excellent customer service skills
• Knowledge of all confidentiality requirements regarding employee records
• Ability to read, write and speak English sufficient to perform job duties and to interact and communicate with employees and vendors.

Nice To Haves

• Associate degree in Accounting, Finance, or Business preferred
• Familiarity with Microsoft Office and basic knowledge of Workday preferred

Responsibilities

• Process customer invoices accurately and in a timely manner.
• Review billing sheets to ensure accuracy of time, quantity, and projects.
• Input information into customer billing portals.
• Correct data entry errors promptly.
• Perform account reconciliations and resolve minor discrepancies.
• Generate standard billing reports and assist with data entry for audits.
• Respond to routine billing inquiries and provide basic customer support.
• Work with internal teams, including Accounts Receivable, to resolve invoice or payment discrepancies.
• Assist field employees and operations as needed.
• Support and act in accordance with Wright’s culture of safety and employee ownership.
• Comply with all applicable laws, regulations, and company policies.
• Maintain regular and punctual attendance.
• Handle multiple assignments and special projects as assigned.

Benefits

• Medical (HDHP & PPO), Dental, and Vision
• 401k and 401k match
• ESOP (Employee Ownership Program)
• Paid Time Off (Vacation, Sick, Floating Holidays)
• Paid Parental & Family Care Leave
• Company Paid STD, LTD, and Life Insurance
• Paid Volunteer Time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED