Billing Operations Specialist - OrderID: 5323

TemPositions Group of Companies • North New Hyde Park, NY

5d • Onsite

About The Position

The Billing Operations Specialist will support an established healthcare revenue cycle management company serving ambulatory surgery centers, surgical practices, hospitals, and anesthesia groups nationwide. The role involves helping patients understand statements, balances, deductibles, and insurance-related billing questions. It is a temporary position that could lead to permanent employment. Payments are directed to the patient's medical office; the specialist does not collect payments by phone.

Requirements

• Medical office front desk experience.
• Understanding of insurance eligibility verification and communication with insurance carriers.
• Experience speaking directly with patients about billing and insurance questions, including explaining their Explanation of Benefits (EOB).
• High school diploma or equivalent.
• 1–3 years of medical office experience.
• Proficiency in Microsoft Office, including Excel, Outlook, and Word.
• Strong organizational, analytical, communication, and problem-solving skills.
• Ability to multitask and work independently.
• Knowledge of HIPAA and billing compliance requirements.

Responsibilities

• Explain patient statements, outstanding balances, deductibles, and why patients received a bill.
• Help patients understand insurance-related issues and guide them on next steps with their insurance carrier.
• Occasionally assist with three-way calls involving patients and insurance companies.
• Direct patients to their medical office for payments; do not collect payments over the phone.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Prescription coverage
• Short-term disability
• 401(k)
• Employee assistance
• Childcare assistance
• Discounts
• Paid holidays
• Longevity bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED