Finance Operations Specialist – Billing & AP

Slide • Westport, CT

2d

About The Position

The Finance Operations Specialist supports day-to-day finance operations across Slide’s US, UK, Australian, and Canadian entities. Working closely with Finance, Legal, Sales, Product, Engineering, and Operations, this role owns the operational side of billing, collections, accounts payable, and corporate cards. The specialist ensures billing requests are handled accurately and on time, collections are consistently managed, vendors and cardholders are supported, and internal teams have clear visibility into account status and open items. The ideal candidate is highly organized, detail-oriented, responsive, and comfortable managing multiple systems and priorities.

Slide is a modern, security-first Business Continuity & Disaster Recovery (BCDR) company built exclusively for Managed Service Providers. Founded by Austin McChord and Michael Fass, Slide is led by industry veterans with expertise in backup, disaster recovery, and cybersecurity. Its platform was built from scratch on a clean-room code base, with a focus on security, performance, and simplicity.

Requirements

• At least 2 years of experience in billing operations, accounts receivable, collections, finance operations, revenue operations, or a related role.
• Strong Excel or Google Sheets skills, including lookups and pivot tables.
• Strong attention to detail, organization, and follow-through.
• Excellent communication skills and ability to manage multiple priorities in a fast-paced environment.
• Ability to work independently while collaborating across teams.

Nice To Haves

• Experience in accounts payable or general accounting.
• Experience with Ramp, Stripe, or similar financial systems.
• Experience supporting multiple entities, currencies, or international operations.
• Familiarity with Sales Tax, VAT, or GST.

Responsibilities

• Support subscription and billing activities using Stripe and Slide’s proprietary billing systems.
• Process device buyouts, non-standard cancellations, credits, refunds, coupons, and pricebook updates.
• Log and track billing requests in Slide’s ticketing system and ensure appropriate approvals are obtained before changes are made.
• Investigate billing discrepancies and coordinate with appropriate teams to resolve them.
• Collect, validate, and maintain resale certificates and other customer tax-exemption documentation.
• Manage customer collections, including outreach, follow-up, payment plans, and escalation of past-due accounts.
• Escalate exceptions and requests outside established policies or approval authority.
• Maintain clear documentation and audit trails for billing changes.
• Maintain reporting on invoices, payments, outstanding balances, and collections performance for internal stakeholders.
• Monitor billing and collections data to identify accounts requiring action.
• Investigate discrepancies and surface trends or recurring operational issues.
• Support ad hoc billing and collections analysis.
• Process vendor invoices through Ramp, including coding, approvals, PO matching, and payments.
• Maintain vendor records and W-9/W-8 tax documentation, respond to vendor inquiries, and support annual US 1099 reporting.
• Administer Slide’s corporate card program in Ramp, including issuing physical and virtual cards, updating cardholders, and managing spending limits.
• Review card transactions and employee reimbursements for proper coding, receipts, business-purpose memos, and approvals; follow up on missing documentation and questions.
• Support month-end close, including AP and card reconciliations, vendor statement reviews, and accrual support.
• Support Sales Tax, VAT, and GST filings by gathering data, reconciling information, and coordinating with internal and external tax advisors.
• Partner with Finance, Legal, Sales, Product, Engineering, and Operations to resolve billing, collections, AP, and payment issues.
• Identify process gaps and recommend improvements, including opportunities to automate manual work.
• Support finance operations across multiple entities, currencies, and jurisdictions.

Benefits

• Comprehensive health, dental, and vision coverage.
• Generous paid time off and holiday schedule.
• 401(k) retirement plan.
• Opportunities for training and professional growth.
• Opportunity to do your life’s work in a dynamic and creative environment with like-minded individuals.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed