Finance - Billing Specialist

Helix Traffic Solutions•Christiana, TN

About The Position

The Billing Specialist reviews, analyzes, and processes billing for a variety of projects. The position works daily with internal branch offices and communicates with external customers as needed, including prime contractors, subcontractors, and state agencies. The role requires strong written and verbal communication, attention to detail, organization, and the ability to meet deadlines while working independently and as part of a team. The specialist handles billing documentation and submissions, processes batches on a regular schedule, uses Excel for analysis and reporting, and supports subcontract and progress billing activities. The position also maintains workbooks related to completed work and provides general administrative support, including answering phones, filing, sending invoices, and assisting customers.

Requirements

High school diploma.
Proficiency in MS Word, Excel, and Outlook.
Knowledge of standard office equipment.
Strong written and verbal communication skills.
Ability to prioritize projects and strong problem-solving skills.
Strong attention to detail, time management, and organizational skills.
Ability to maintain professionalism and a positive service attitude at all times.
Ability to work independently and in a team environment.
Ability to maintain confidentiality and willingness to sign the STC Confidentiality Agreement.

Nice To Haves

College courses preferred.
Construction background is a plus.

Responsibilities

Obtain and analyze source billing documents, such as quotes, contracts, field sheets, and billing tickets, and match them to purchase orders, pay applications, or other customer submission requirements.
Communicate effectively with internal company contacts and external customers, including prime contractors, subcontractors, and state agencies.
Process batches at regular intervals as directed, such as daily, weekly, or monthly.
Use Excel for data analysis and reporting.
Collaborate with team members to improve processes and maintain efficient workflows.
Assist with subcontract processes, including work reconciliation, related deductions, payment disbursement, lien waivers, and required state filings.
Assist with progress billing and related reviews.
Maintain workbooks related to work performed, which may include analysis of key metrics and aspects of asset tracking.
Ensure timely and accurate work output to meet deadlines.
Perform general administrative support duties, including answering phones, filing, sending invoices, and assisting customers.
Perform other duties as assigned.