Billing Coordinator

Lifepoint Health•Hickory, NC

About The Position

The Billing Coordinator coordinates daily billing and electronic posting functions for Lifepoint Health’s Central Billing Office. The role supports collection of funds for billable services and helps meet goals for bad debt, accounts receivable days, and cash collections. Key functions include submitting electronic and paper claims, processing patient statements, posting electronic payments within 72 hours of receipt, and assisting with accurate posting of charges, payments, and adjustments. The coordinator also verifies timely and accurate claim submission, communicates eligibility, benefits, and patient responsibilities, supports billing and collection projects, and works with third-party payers and vendors to maximize cash flow. The role requires understanding applicable billing codes and federal compliance issues and managing supply expenses within budget.

Requirements

High school diploma or equivalent required.
At least one year of experience working in insurance and collecting unpaid accounts.
Knowledge of Microsoft Office, specifically MS Word and MS Excel.

Nice To Haves

Associate’s degree or higher preferred.
CPC or equivalent coding/billing credential preferred; medical terminology desired.
Provider Credentialing experience preferred.
Central Billing Office proficiency test completion preferred.
Certified Professional Biller certification preferred.

Responsibilities

Coordinate Central Billing Office activities to collect funds for billable services and meet goals for bad debt, accounts receivable days, and cash collections.
Submit electronic and paper claims and process patient statements on the stated schedules.
Post electronic payments within 72 hours of receipt.
Verify that claims are submitted accurately and on time.
Demonstrate understanding of CPT, ICD-9, ICD-10, and HCPCS coding for practice specialties.
Verify and communicate eligibility, benefits, and patient responsibilities for assigned accounts.
Perform special projects related to billing and collections.
Assist with accurate posting of charges, payments, and adjustments to accounts.
Understand and follow federal compliance requirements related to billing and collections.
Keep supply expenses at or below budget.
Build relationships with third-party payers and vendors to help maximize cash flow.

Benefits

Multiple levels of medical, dental, and vision coverage, with medical plans starting at $10 per pay period.
Life, accident, critical illness, and hospital indemnity insurance.
Short- and long-term disability coverage.
Paid family leave and paid time off.
Higher education and certification tuition assistance.
Loan assistance.
401(k) retirement package with company match.
Mental, physical, and financial wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
Ongoing learning and career advancement opportunities.
Tuition reimbursement for full- and part-time employees.