Billing Coordinator

Polsinelli•Denver, CO

About The Position

Polsinelli PC is hiring a Billing Coordinator for its Denver, Kansas City, St. Louis (Clayton), Chicago, Nashville, or Dallas office. The role supports the firm’s billing operations by preparing and distributing prebills and invoices, making billing adjustments, resolving e-billing rejections, and responding to billing inquiries from clients and attorneys. The successful candidate will be detail-oriented, customer-focused, able to work in a fast-paced, high-volume professional-services environment, and adaptable to the firm’s changing needs.

Requirements

  • At least 3 years of billing experience in a professional services industry, or related work experience of at least 3 years.
  • Ability to work in a fast-paced, high-volume environment and adjust to the firm’s changing needs.
  • Excellent written and verbal communication skills.
  • Ability to work effectively with all levels of management and staff.
  • Strong organizational and time-management skills.
  • High standards of honesty and integrity.
  • Proficiency in Microsoft Office applications.

Nice To Haves

  • Two-year degree preferred.
  • Experience in a professional services firm preferred.
  • Elite Enterprise/3E and BillBlast experience is a plus.

Responsibilities

  • Prepare, print, and distribute prebills according to firm standards.
  • Revise prebills as directed and complete complex adjustments accurately and on time.
  • Prepare and distribute invoices as instructed.
  • Coordinate with the e-billing department to resolve rejections for electronically billed invoices.
  • Respond promptly and completely to client and attorney billing inquiries while maintaining a high level of customer service.
  • Identify and resolve billing inaccuracies.
  • Participate regularly in meetings with billing attorneys as assigned.
  • Use 3E, Proforma Tracker, InTapp Time, Microsoft Word, and Microsoft Excel.
  • Seek opportunities for growth and offer assistance with special projects.
  • Suggest improvements to billing processes and systems procedures.
  • Perform other duties as assigned.

Benefits

  • Paid time off
  • Sick time off
  • Referral program
  • Medical insurance and benefits
  • Dental insurance
  • Vision insurance
  • Life insurance
  • AD&D insurance
  • ID theft insurance
  • Long-term disability benefits
  • Short-term disability benefits
  • Parking/transit reimbursement, varying by location
  • 401(k) benefits
  • Employee assistance benefits
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