Billing Clerk -Seedway, LLC - Elizabethtown PA

GROWMARK, Inc.•Elizabethtown, PA

About The Position

SEEDWAY, LLC is seeking a dedicated Billing Clerk / CSR to join its team. The role handles customer calls about billing issues and performs billing, order processing, typing, data entry, and filing. The company is headquartered in Hall, New York, employs 280 people nationwide including seasonal workers, and is part of the GROWMARK system. SEEDWAY supplies farm seed, lawn and turf products, and vegetable seed across several regions of North America. Employment is contingent on receipt of an acceptable, job-related background check, drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

Requirements

High school diploma or equivalent.
One to three or more years of clerical-related work experience demonstrating professional communication skills, typing proficiency, and knowledge of Microsoft Office programs.
Strong organizational skills and attention to detail.
Ability to multitask and manage time effectively in a fast-paced environment.
Valid driver's license and satisfactory driving record, which must be maintained.
Business knowledge, collaboration, communication, customer focus, decision-making, and skill development abilities.

Responsibilities

Answer customer calls regarding billing issues.
Process all billings for products that have shipped and edit orders to correct locations, sizes, or back orders.
Research possible cost issues and find resolutions.
Run daily and weekly reports and follow up to ensure they are resolved and orders are clean.
Organize and provide backup for credit card and check releases.
Assist with mail-in orders and deposits.
Perform typing, data entry, and filing.