BILLING ASSOCIATE

Callen-Lorde Community Health Center•New York, NY

7d•$25 - $25•Onsite

About The Position

Callen-Lorde Community Health Center is seeking a highly motivated Billing Associate to join its patient accounts team. The role supports efficient and accurate billing for patients and contributes to the organization’s healthcare mission. The Billing Associate serves as the lead billing contact, collaborates with medical staff, maintains patient flow through medical, behavioral health, and dental financial systems, and provides courteous customer service to patients with billing and insurance questions. The position handles the full billing cycle, including insurance verification and authorization, treatment plan setup and monitoring, claims entry and processing, rebilling and corrections, payment entry and reconciliation, and account maintenance and troubleshooting. The associate stays current on billing regulations and procedures.

Requirements

High school diploma required.
At least 1 year of medical billing experience required.
Strong internet, PC, and spreadsheet skills.
Knowledge of ICD-10 and CPT4 coding.
Knowledge of Federal and New York State privacy and billing regulations and laws.
Knowledge of third-party medical insurance eligibility and coverage.
Demonstrated leadership and administrative/organizational skills.
Ability to work with diverse populations.
Excellent interpersonal, written, and oral communication skills.
Commitment to the mission of Callen-Lorde Community Health Center.
Commitment to Callen-Lorde diversity, equity, and inclusion initiatives.

Nice To Haves

Bachelor’s degree preferred.
Bilingual Spanish/English skills highly preferred.

Responsibilities

Act as the lead billing contact and collaborate with medical staff to ensure timely patient account generation and reimbursement.
Maintain accurate and efficient patient flow through medical, behavioral health, and dental financial systems.
Provide courteous customer service to patients and answer billing and insurance questions.
Verify insurance and obtain authorizations.
Set up and monitor treatment plans.
Enter, process, re-bill, and correct claims.
Enter and reconcile payments.
Maintain patient accounts and troubleshoot account issues.
Stay up to date on billing regulations and procedures.