Billing Associate

NJ PEDIATRIC NEUROSCIENCE INSTITUTE•Morristown, NJ

1d•$21 - $28

About The Position

The Medical Coding and Billing Associate accurately translates clinical services, diagnoses, and procedures into standardized medical codes and ensures timely, compliant submission of insurance claims. The role supports the financial health of a pediatric neuroscience practice by maximizing reimbursement, minimizing denials, and adhering to federal, state, and payer regulations. The associate works with providers, clinical staff, and administrative teams to support complete documentation, proper billing practices, and revenue cycle performance while protecting patient confidentiality and ensuring compliance. The position also handles billing and collections, resolves account issues with patients, families, office staff, and insurance carriers, follows up on denials and appeals, and supports reporting, credentialing, and process improvements using the electronic medical record/GE system.

Requirements

High school diploma or equivalent.
One year of medical billing/coding experience is preferred.
Demonstrated professionalism, reliability, and commitment to patient-centered care.
Strong interpersonal and communication skills.
Customer service excellence.
Problem-solving ability and attention to detail.
Multitasking and time-management skills.
Proficiency with scheduling software and EMR systems.
Ability to perform well in a fast-paced, team-oriented environment.

Nice To Haves

Knowledge of medical terminology and healthcare scheduling workflows.
Associate or bachelor's degree in healthcare administration or a related field.
One year of medical billing/coding experience.

Responsibilities

Maintain competency and perform medical and surgical billing and collections functions.
Maintain and update billing and collection data daily.
Resolve billing and collection conflicts involving patients and their families, office staff, and insurance carriers.
Establish payment arrangements with patients according to company policy.
Follow up on insurance claims involving denials and appeals.
Monitor accounts to identify overdue payments.
Maintain close contact with the collections agency to monitor patient accounts.
Work collaboratively with NJPNI office staff.
Document and record communications with patients, families, and insurance carriers.
Assist the manager with producing and presenting monthly, quarterly, and annual reports.
Review Explanation of Benefits (EOBs) with patients and their families.
Participate in professional development activities and maintain professional affiliations related to the area of expertise.
Maintain current knowledge of and comply with policies and procedures concerning patient confidentiality and rights, government regulations, insurance, and third-party payers.
Identify and implement methods to automate and streamline revenue cycle processes using the electronic medical record/GE system.
Complete and maintain credentialing of clinical staff with insurance carriers and hospitals as needed.
Perform other administrative duties as assigned.