Billing Associate

Real Floors•Marietta, GA

5d•Onsite

About The Position

In this role, you will play a vital part in ensuring the smooth billing operations of our organization. Your responsibilities will include precise data entry, meticulous review of work orders, exceptional customer service, and collaborating effectively with our Sales and Operations teams. The ideal candidate is a tech-savvy, proactive problem solver, able to work both independently and as a team player. If you possess excellent attention to detail, organizational skills, and a commitment to meeting deadlines, we invite you to apply and contribute to our success.

Requirements

Diligently review work orders to guarantee the accuracy of billing information.
Provide outstanding customer service by responding to customer calls and inquiries.
Collaborate cross-functionally with our Sales and Operations teams to ensure seamless operations.
Utilize computer skills, including proficiency with Google Docs, Gmail, Microsoft Excel, and Word.
Proactively identify, research, and resolve problems as they arise.
Regularly review profitability reports to support the billing team.
Complete any other duties as assigned by the Billing Manager.

Responsibilities

Diligently review work orders to guarantee the accuracy of billing information.
Provide outstanding customer service by responding to customer calls and inquiries.
Collaborate cross-functionally with our Sales and Operations teams to ensure seamless operations.
Utilize computer skills, including proficiency with Google Docs, Gmail, Microsoft Excel, and Word.
Proactively identify, research, and resolve problems as they arise.
Regularly review profitability reports to support the billing team.
Complete any other duties as assigned by the Billing Manager.