Billing Associate

Sprague • Portsmouth, NH

6d

About The Position

Sprague is hiring a Billing Associate to manage and invoice customer accounts accurately using management systems and by coordinating with operations staff, sales personnel, and counterparties. The position includes invoice generation, data entry, billing verification and issue resolution, monthly reconciliation, reporting, and process improvement. The role is based in Portsmouth, New Hampshire, and requires overtime from time to time.

Requirements

• Bachelor’s degree, including an Associate’s degree, in Accounting, Business, or a similar field.
• Strong analytical and mathematical aptitude.
• Advanced computer literacy and ability to adapt quickly to new systems.
• Intermediate Excel skills.
• Excellent verbal and written communication skills.
• Ability to relate to customers, outside contacts, and associates.
• Ability to work independently, prioritize workload, and perform under pressure in a fast-paced environment.

Responsibilities

• Prepare and generate accurate, timely invoices based on contracts, volumetric information, and utility or carrier parameters.
• Enter billing and payment information into the accounting or billing system accurately.
• Review invoices for correctness, completeness, and compliance with company policies and contractual agreements.
• Investigate and promptly resolve billing discrepancies, disputes, and related problems.
• Perform monthly billing reconciliations to ensure transactions are accurately reflected.
• Prepare and generate periodic billing reports for management and other departments as needed.
• Identify opportunities to streamline billing processes and improve efficiency.
• Work with operations staff, sales personnel, and counterparty personnel to manage and invoice customer accounts.

Benefits

• Medical benefits, including a choice of high-deductible and PPO health plans.
• Retirement contributions beginning on the first day of employment.
• 401(k) Traditional and Roth plans with a 100% employer match on the first 6% of employee contributions.
• Defined Contribution Plan with an automatic employer contribution.
• Three weeks (15 days) of paid vacation per year.
• Tuition reimbursement.
• Paid volunteer time.
• Wellness program.
• Flexible Working Policy.

What This Job Offers

• Job Type: Full-time