Billing and Accounting Analyst

Iconma Portal•Detroit, MI

1d•Hybrid

About The Position

The Billing and Accounting Analyst monitors, analyzes, and reports financial information, including revenue and expenses by account, customer, and product segment. The role includes variance analysis, account reconciliation, transaction processing, publishing financial reports and statements, completing month-end close activities, and preparing and reviewing financial information for accuracy and completeness. The analyst also helps draft department policies and develop desk-level procedures to promote clear practices and adequate internal controls. The analyst supports billing for Small, Middle, and Key & Large ASC group customers by responding to calls and emails about invoices and detail reporting, maintaining billing systems, configuring and maintaining group customer billing, applying and monitoring payments and delinquency, and addressing routine and complex billing inquiries. The role collaborates with Information Technology and Underwriting to resolve billing issues and develop solutions, conducts root-cause analysis, and supports month-end financial activities. The position interfaces with internal departments, management, and external individuals and stakeholders. The role is based in Detroit, Michigan, with a hybrid work arrangement.

Requirements

Proficiency in Microsoft Office, including advanced Microsoft Excel skills; contract agency testing is preferred.
Ability to analyze data and produce accurate reporting.
Advanced analytical, organizational, problem-solving, and decision-making skills.
Experience in customer-driven environments.
Billing, accounting, or similar experience in office management.
Strong financial acumen.
Ability to build relationships and work collaboratively with cross-functional teams.
Excellent written and verbal communication skills.
Ability to work independently in a complex environment.
Two years of experience in a related field, including accounting experience.

Nice To Haves

Ability to conduct variance analysis and account reconciliation.
Experience reviewing and preparing financial information for accuracy and completeness.
Experience collaborating between IT-driven areas and business areas.
Bachelor’s degree in Accounting, Finance, Business Administration, Healthcare, or a similar field is preferred.
Advanced Microsoft Excel skills; contract agency testing is preferred.

Responsibilities

Monitor, analyze, and report financial information, including revenue and expenses by account, customer, and product segment.
Perform variance analysis, account reconciliation, and transaction processing, and publish financial reports and financial statements.
Complete month-end close activities and support month-end financial activities.
Prepare financial information and review it for accuracy and completeness.
Assist with drafting department policies and develop desk-level procedures that support clear practices and adequate internal controls.
Respond to calls and emails regarding billing, invoicing, and detail reporting for Small, Middle, and Key & Large ASC group customers.
Collaborate with Information Technology and Underwriting to develop solutions for group customers after analyzing billing issues.
Maintain and understand billing systems for new and existing group customers to ensure accurate invoicing.
Apply and monitor payments and delinquency.
Conduct root-cause analysis to resolve routine and complex billing issues.
Respond to routine and complex billing inquiries from internal and external stakeholders, including Sales, Underwriting, Information Technology, groups, and agents.
Analyze and review routine and complex billing inquiries received from ASC customers in the Small, Middle, and Key & Large group space.
Configure and maintain group customer billing systems.
Interface with various departments, management, and individuals external to the client.