Billing and Accounting Analyst

Iconma Portal•Detroit, MI

About The Position

Our client, a health insurance company, is seeking a Billing and Accounting Analyst for a Detroit, MI/remote location. The position combines accounting and billing responsibilities. Accounting work includes monitoring, analyzing, and reporting financial information, including revenue and expenses by account, customer, and product segment; performing variance analysis, account reconciliation, and transaction processing; publishing financial reports and statements; completing month-end close activities; and preparing and reviewing financial information for accuracy and completeness. The analyst also assists with drafting departmental policies and developing desk-level procedures to clarify practices and support adequate internal controls, while interfacing with other departments, management, and external individuals. Billing work includes responding to calls and emails about invoicing and detail reporting for Small, Middle, and Key & Large ASC group customers; working with Information Technology and Underwriting to develop solutions to billing issues; maintaining an understanding of billing systems for new and existing group customers to ensure accurate invoicing; applying and monitoring payments and delinquency; supporting root-cause analysis of routine and complex billing issues; and responding to billing inquiries from internal and external stakeholders, including Sales, Underwriting, Information Technology, groups, and agents.

Requirements

  • Proficiency in Microsoft Office, including advanced Microsoft Excel skills; contract agency testing is preferred.
  • Ability to analyze data and produce accurate reporting.
  • Advanced analytical, organizational, problem-solving, and decision-making skills.
  • Experience in customer-driven environments.
  • Billing, accounting, or similar experience in office management.
  • Strong financial acumen.
  • Ability to build relationships and work collaboratively with cross-functional teams.
  • Excellent written and verbal communication skills.
  • Ability to work independently in a complex environment.
  • Bachelor’s degree in Accounting or a related field is required.
  • Two years of experience in a related field, including Accounting experience.

Nice To Haves

  • Ability to conduct variance analysis and account reconciliation.
  • Experience reviewing and preparing financial information for accuracy and completeness.
  • Experience collaborating between IT-driven areas and business areas.
  • Bachelor’s degree in Accounting, Finance, Business Administration, Healthcare, or a similar field is preferred.
  • Contract agency testing of advanced Microsoft Excel skills is preferred.

Responsibilities

  • Monitor, analyze, and report financial information, including revenue and expenses by account, customer, and product segments.
  • Conduct variance analysis, account reconciliation, and transaction processing, and publish financial reports and statements.
  • Complete month-end close activities.
  • Prepare and review financial information for accuracy and completeness.
  • Assist with drafting policies and developing desk-level procedures to clarify departmental practices and support adequate internal controls.
  • Interface with various departments, management, and external individuals.
  • Answer calls and emails regarding billing, invoicing, and detail reporting for Small, Middle, and Key & Large ASC group customers.
  • Collaborate with Information Technology and Underwriting to develop solutions to group customer billing issues.
  • Maintain and understand billing systems for new and existing group customers to ensure accurate invoicing.
  • Apply and monitor payments and delinquency.
  • Support root-cause analysis to resolve routine and complex billing issues.
  • Respond to routine and complex billing inquiries from internal and external stakeholders, including Sales, Underwriting, Information Technology, groups, and agents.

Benefits

  • Health Benefits
  • Referral Program
  • Excellent growth and advancement opportunities
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