Billing Analyst

Duck River Electric Membership CorporationShelbyville, TN
Hybrid

About The Position

Duck River Electric Membership Corporation (DREMC) is seeking a Billing Analyst to join their team. DREMC is a member-owned electric cooperative serving over 85,000 members across 17 counties in southern middle Tennessee. The Billing Analyst will assist in the day-to-day operations of the billing department, including the coordination, processing, and maintenance of consumer records such as meter, membership, and deposit records. This role involves providing consumer accounting information to DREMC offices, working with member service representatives, communicating with the DREMC software provider, assisting with collections, and working with the Tennessee Valley Authority (TVA) on regulatory matters.

Requirements

  • High school diploma or equivalent is required.
  • Experience using Microsoft Excel, Word, and Outlook is required.
  • Attention to detail and accuracy is a must.
  • Ability to work in a group setting.
  • Must possess or be able to obtain a valid Tennessee Drivers’ License.
  • Must be eligible and remain insured as a driver by the Cooperative’s group liability policy for the automotive fleet.

Nice To Haves

  • Post-secondary degree from an accredited college/university in accounting, business, or information technology is preferred.
  • Minimum one (1) year of experience in the utility industry is preferred.
  • A broad understanding of the utility industry is desired.

Responsibilities

  • Assist in the daily operation of the consumer billing process.
  • Compute adjustments to members’ accounts when necessary.
  • Post additions and deletions to streetlight accounts for billing purposes.
  • Prepare notices for unpaid accounts.
  • Assist with collection efforts and the updating of accounts.
  • Review and reconcile membership and deposit subsidiary ledgers with general ledgers.
  • Reconcile accounts receivable control account with the amounts billed and received.
  • Perform month-end balancing processes.
  • Balance all loan program subsidiary ledgers with general ledgers.
  • Prepare and complete various internal reports to assist DREMC offices.
  • Verify daily software backup to all system operations, including billing, accounting, and payroll.
  • Prepare bank drafts, final notices, refund checks, and bad debts.
  • Maintain member’s tax-exemption forms, bankruptcies, and generation accounts.
  • Produce month-end and year-end reports.
  • Check monthly energy rate and security light file.
  • Maintain and bill all consumer accounts.
  • Reconcile the monthly bill from the software providers.
  • Perform other activities or duties as assigned.
  • Emergency response coverage as needed.

Benefits

  • group medical
  • dental
  • vision
  • employer-sponsored medical clinic
  • life and long-term disability insurance programs
  • defined benefit retirement and 401K savings plans
  • tuition reimbursement
  • partial remote work opportunities
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