Billing Analyst

PSS Industrial Group • Houston, TX

1d

About The Position

At PSS Cross Country Infrastructure Solutions, every team member plays a critical role in delivering the products, equipment, and expertise that keep America’s infrastructure projects moving forward. The Billing Analyst I is responsible for supporting billing operations through invoice preparation, account reconciliation, reporting, and customer support activities. This role plays a key part in ensuring accurate and timely invoicing, maintaining billing records, and supporting the overall financial operations of the organization. This position reports to the Billing Manager and collaborates closely with Finance, Sales, Operations, and customers to ensure billing accuracy and efficient resolution of invoice-related issues.

Requirements

• Proof of eligibility to work in the U.S. (e.g., Social Security card, passport, or other acceptable I‐9 documents)
• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred
• Strong analytical skills with attention to detail and accuracy
• Basic understanding of billing procedures and financial concepts preferred
• Proficiency in Microsoft Excel and other Microsoft Office applications
• Experience with billing software or ERP systems preferred
• Excellent written and verbal communication skills
• Strong organizational and time management skills
• Ability to work independently and collaboratively within a team environment
• Strong problem-solving abilities and ability to resolve issues in a timely manner
• Ability to manage multiple priorities and deadlines in a fast-paced environment

Responsibilities

• Assist in the preparation and distribution of customer invoices, ensuring all required information is accurate and complete
• Enter billing data into financial systems accurately and efficiently
• Review invoices for accuracy and resolve discrepancies prior to distribution
• Maintain billing records and supporting documentation in accordance with company policies and procedures
• Support billing cycle activities to ensure timely invoice processing
• Assist with the reconciliation of billing accounts by comparing invoiced amounts to sales records and supporting documentation
• Research and resolve billing discrepancies and variances
• Generate and maintain billing reports, including tracking outstanding invoices and billing cycle activity
• Support month-end reporting and billing-related analysis
• Ensure data integrity and accuracy within billing systems
• Respond to customer inquiries regarding invoices, billing issues, and account discrepancies
• Provide professional and timely customer service while resolving billing concerns
• Communicate effectively with internal departments to resolve customer issues
• Maintain positive relationships with customers through accurate and responsive support
• Work closely with Finance, Sales, and Operations teams to ensure proper billing documentation and communication
• Support process improvement initiatives to enhance billing efficiency and accuracy
• Identify opportunities to streamline billing workflows and recommend improvements
• Assist with special projects and ad hoc reporting as assigned

Benefits

• PPO Medical & Dental Plans
• Vision Insurance
• Company-Paid Basic Life & AD&D
• Voluntary Life & AD&D
• Short- and Long-Term Disability
• Flexible Spending Accounts (FSA) for Health & Dependent Care
• Generous 401(k) with Company Match

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level