Billing Analyst - Remote

Dragonfly Health • Mesa, AZ

47d • $21 • Remote

About The Position

Dragonfly Health is seeking a Billing Analyst to support accurate client invoicing and reporting. The role manages monthly invoicing, validates invoice data, makes adjustments, and helps ensure invoicing procedures are followed consistently. The analyst creates monthly client metric reports, analyzes data for teams across the organization, and reviews invoicing and data-quality work completed by Billing Specialists.

The Billing Analyst works closely with Finance, Data Integrity, and Data Analytics to resolve issues and support reliable billing and reporting. The role also involves learning how systems are used, identifying recurring issues and customer-experience improvements, and participating in invoicing-related application testing and special projects. This work helps protect billing accuracy, provide clients with reliable information, and turn operational data into useful business insights.

Requirements

• 1–2+ years of general administrative experience.
• Strong analytical skills, including the ability to review data, identify trends, connect information, and clearly summarize findings.
• Intermediate to advanced Excel skills, including the ability to analyze and present data.
• Excellent organization, planning, prioritization, and follow-through.
• High school diploma or equivalent.

Nice To Haves

• Accounting, billing, or similar experience.
• Experience in hospice, DME, pharmacy, managed care, or another healthcare environment.
• Associate’s or bachelor’s degree in business, accounting, healthcare, or a related area.

Responsibilities

• Manage monthly invoicing activities, including validating invoice data, making necessary adjustments, and ensuring processes are followed accurately.
• Maintain invoicing procedures and help ensure consistent execution across the team.
• Create monthly client metric reporting for the Client Services team.
• Analyze data and provide reporting or insights to support other teams across the organization.
• Lead and review invoicing and data-quality work completed by Billing Specialists.
• Work with Finance, Data Integrity, and Data Analytics to resolve issues and support accurate client billing and reporting.
• Develop an understanding of system usage and recurring issues to identify opportunities to improve the customer experience.
• Participate in invoicing-related application testing and special projects as needed.

Benefits

• Competitive compensation of $21.00+ per hour, depending on experience.
• Comprehensive benefits package including health, dental, vision, PTO, sick time, and 401(k) with employer match.
• Growth opportunity and career advancement.
• Agile and adaptable team culture.
• Innovative technology solutions.
• Opportunity to contribute to quality patient care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED