Billing Analyst - Engineering

UG2 • Boston, MA

1d

About The Position

The Engineering Billing Analyst coordinates and executes billing activities for engineering services, including fixed-price contracts, cost-plus billing, time and materials, and additional service work orders. The role ensures accurate, timely invoice processing by reviewing contractual agreements, validating labor and operational expenses, identifying discrepancies, and maintaining appropriate supporting documentation. The analyst works with multiple billing systems, manages competing priorities, and meets billing deadlines in a fast-paced environment.

The position also validates billing and operational data, reviews contract pricing and rates, partners with Operations and Finance to maintain customer master data, and identifies opportunities to improve billing accuracy and efficiency. UG2 is a privately held facility services company founded in 2012 and headquartered in Boston, Massachusetts, with a culture focused on service excellence and continuous improvement.

Requirements

• High school diploma or equivalent.
• At least 2–3 years of experience in billing, invoicing, or a related administrative or financial support role.
• Intermediate Microsoft Excel proficiency, including formulas, data validation, and reconciliation.
• Excellent attention to detail and accuracy.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities while meeting established deadlines.
• Strong organizational and problem-solving abilities.
• Ability to work independently and collaborate across departments.

Nice To Haves

• Associate or bachelor’s degree in business administration, Accounting, Finance, or a related field.
• Experience with Sage Intacct or similar ERP/accounting systems.
• Experience supporting complex customer billing arrangements.

Responsibilities

• Prepare, review, and distribute accurate, timely invoices for engineering services in accordance with contractual requirements.
• Review billing information from Operations and validate labor, materials, subcontractor expenses, and additional service charges.
• Gather, review, and maintain supporting documentation for customer invoices, including work orders, vendor invoices, labor reports, and other billing backup.
• Verify billing rates, contractual markups, pricing adjustments, and other charges for accuracy and compliance with customer agreements.
• Identify and resolve billing discrepancies with Operations and other internal departments before invoice submission.
• Process approved billing corrections, credit memos, and rebills in accordance with documentation and approval procedures.
• Maintain organized billing records, invoice files, and supporting documentation for reviews, audits, and customer inquiries.
• Serve as the primary contact for engineering billing inquiries and coordinate with internal stakeholders to answer questions and resolve discrepancies.
• Provide invoices and supporting documentation to customers and internal departments upon request.
• Complete engineering billing activities within monthly billing cycles and established deadlines.
• Perform monthly validations of billing and operational data to confirm invoice accuracy.
• Review contract pricing and billing rates to identify necessary updates or discrepancies.
• Partner with Operations and Finance to maintain accurate customer master data.
• Identify billing process improvements and opportunities to increase accuracy and efficiency.
• Support special projects and process improvement initiatives as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED