Bill Pay Product Associate, Banking Payments

JPMorgan Chase & Co.•New York, NY

7d•$99,750 - $155,000

About The Position

As a Bill Pay Product Associate on the Bill Pay Payments team in Connected Commerce, you own the end-to-end product life cycle for digital business loan payment experiences. You advocate for customers, partner across teams to deliver improvements at scale, and measure impact through clear outcomes and reliable performance.

Requirements

4 years of experience (or equivalent expertise) in product management or a closely related domain
Demonstrated customer-first product thinking, including problem definition, prioritization, and measurable outcomes
Knowledge of the product development life cycle, user experience design, and data analytics
Proven ability to lead discovery, ideation, requirements definition, and value delivery across the product life cycle
Bachelor’s degree in Computer Science, Engineering, Business, or a comparable field, or equivalent practical experience

Nice To Haves

Experience working in a highly matrixed, complex organization
Familiarity with artificial intelligence tooling, such as workflow automation, generative AI tools, or agent-based workflows
Background in payments, financial technology, or lending

Responsibilities

Support product strategy and vision that delivers measurable customer value
Partner with Product, Technology, Design, and Analytics to define and deliver customer journeys and strategic platform initiatives
Translate customer, business, and platform outcomes into clear requirements, key performance indicators, and success metrics delivered through user stories and workflows
Lead discovery and research to identify customer needs and incorporate solutions into the product roadmap
Own and maintain a prioritized product backlog aligned to the strategic roadmap and value proposition
Track and improve product success metrics, including cost, functionality, risk, and reliability