Bilingual Store Associate (Spanish)

Sherwin-Williams • Manassas, VA

13d • Onsite

About The Position

The Bilingual Store Associate supports Sherwin-Williams retail store success by helping wholesale and retail customers identify their needs, answering questions about products, and recommending suitable solutions. The role involves resolving customer concerns, staying knowledgeable about product features, maintaining store and product presentation standards, and meeting sales goals. The selected candidate will work at Store #5151, 7361 Miramar Dr, Manassas, VA 20109-2492. The position includes customer contact and access to payment methods, equipment, personal information, merchandise, and other valuable items. The company states that a criminal-history review is necessary to protect its business, customers, employees, vendors, contractors, and the public.

The position requires the ability to communicate in both English and Spanish. Work may include evenings and weekends, and duties require frequently lifting and carrying up to 50 pounds and occasionally up to 70 pounds, with or without reasonable accommodation.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without current or future employment-visa sponsorship.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
• Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.
• Internal Sherwin-Williams applicants must have received at least a “meets expectations” (3) rating on their most recent performance appraisal.
• Internal Sherwin-Williams applicants must have completed all HR Cloud eLearning courses required for their current position.

Nice To Haves

• Valid, unrestricted driver's license.
• High school diploma or GED.
• At least one year of experience in a delivery, retail, or customer service position.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
• Build productive, trust-based relationships with wholesale and retail customers.
• Process sales transactions accurately and in accordance with policies and procedures.
• Follow and achieve monthly, quarterly, and yearly sales goals.
• Maintain precise work order files and formulas.
• Pull appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications as needed.
• Stock shelves and set up displays.
• Clean store equipment.
• Load and unload delivery trucks.
• Assist with deliveries as needed.
• Maintain assigned areas in an in-stock and presentable condition.
• Remain knowledgeable about products offered and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Benefits

• The company describes a range of benefits intended to support health and well-being, career development, and connection. Specific benefits and eligibility are available through the referenced candidate benefits website.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed