Bilingual Store Associate (Spanish)
About The Position
Store associates work with wholesale and retail customers to understand their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. They resolve customer concerns, maintain product knowledge and high standards for product and store presentation, provide excellent customer service, and work toward store sales goals. The position is part-time at Store #3720, 1835 Waukegan Road, Glenview, IL 60025, with starting pay of $16.40. The role is eligible for health benefits, retirement and savings benefits, and paid time away that includes vacation, holidays, and military leave. The position involves customer contact, including possible contact with minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuable items. Sherwin-Williams states that a criminal history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.
Requirements
- Must be at least 18 years old.
- Must be legally authorized to work in the country of employment without requiring employment-visa sponsorship now or in the future.
- Must be able to read, write, comprehend, and communicate in English.
- Must be able to read, write, comprehend, and communicate in Spanish.
- Must have a valid, unrestricted driver's license.
- Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
- Must be willing, with or without reasonable accommodation, to work all scheduled hours, which may include evenings and weekends.
- Internal Sherwin-Williams candidates must have received at least a “meets expectations” (3) rating on their most recent performance appraisal.
- Internal Sherwin-Williams candidates must have completed all HR Cloud eLearning courses required for their current position.
Nice To Haves
- High school diploma or GED.
- At least one year of experience working in delivery, retail, or customer service.
- Previous work experience selling paint and paint-related products.
- Previous work experience operating tinting and mixing equipment.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service.
- Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
- Build productive, trusting relationships with wholesale and retail customers.
- Process sales transactions accurately and in accordance with policies and procedures.
- Follow and achieve monthly, quarterly, and yearly sales goals.
- Maintain precise work order files and formulas.
- Pull appropriate products from the sales floor or warehouse.
- Tint and mix products to customer specifications as needed.
- Stock shelves and set up displays.
- Clean store equipment.
- Load and unload delivery trucks.
- Assist with deliveries as needed.
- Maintain assigned areas in an in-stock and presentable condition.
- Stay knowledgeable about products offered and discuss available options.
- Comply with inventory control procedures.
- Suggest ways to improve sales.
Benefits
- Health benefits, including prescription savings and virtual physician visits.
- Retirement and savings benefits.
- Time away from work package, including vacation, holidays, and military leave.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
