Bilingual Store Associate (Spanish)

Sherwin-Williams • Cleveland, OH

13d • Onsite

About The Position

The Bilingual Store Associate works with wholesale and retail customers to identify their needs, answer questions about Sherwin-Williams products, and recommend appropriate solutions. The role focuses on delivering excellent customer service, resolving customer concerns, maintaining product and store quality and visual standards, and meeting store sales goals. The position is part-time at Store #701060, 6910 Biddulph Road, Cleveland, Ohio 44144, with a hiring rate of $13.75 per hour.

The role involves customer contact, including possible contact with minors, and access to cash and other payment methods, electronic equipment, personal information, merchandise, and other valuables. Sherwin-Williams has determined that a criminal-history review is necessary to protect its business, operations, reputation, and the safety of customers, staff, employees, vendors, contractors, and the public.

Requirements

• Must be at least 18 years of age.
• Must be legally authorized to work in the country of employment without requiring employment-visa sponsorship now or in the future.
• Must be able to read, write, comprehend, and communicate in English.
• Must be able to read, write, comprehend, and communicate in Spanish.
• Must have a valid, unrestricted driver's license.
• Must be able, with or without reasonable accommodation, to retrieve materials from shelves and floor stacks and to lift and carry up to 50 pounds frequently and up to 70 pounds occasionally.
• Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

• High school diploma or GED.
• At least one year of experience in delivery, retail, or customer service.
• Previous work experience selling paint and paint-related products.
• Previous work experience operating tinting and mixing equipment.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
• Build productive, trusting relationships with wholesale and retail customers.
• Process sales transactions accurately and in accordance with policies and procedures.
• Meet monthly, quarterly, and yearly sales goals.
• Maintain precise work order files and formulas.
• Retrieve appropriate products from the sales floor or warehouse.
• Tint and mix products to customer specifications as needed.
• Stock shelves and set up displays.
• Clean store equipment.
• Load and unload delivery trucks.
• Assist with deliveries as needed.
• Maintain assigned areas in an in-stock and presentable condition.
• Stay knowledgeable about products and discuss available options.
• Comply with inventory control procedures.
• Suggest ways to improve sales.

Benefits

• Sherwin-Williams describes a range of benefits relating to retirement, health care, well-being, and commuting; specific eligibility and offerings are available through its candidate benefits information.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed