Bilingual Store Associate (Spanish)

Sherwin-Williams•Portland, OR

9d•Onsite

About The Position

This part-time position supports the success of a Sherwin-Williams retail store. The Store Associate works with wholesale and retail customers to understand their needs, answer questions about products, and recommend suitable solutions. The role focuses on customer satisfaction and sales goals while maintaining product knowledge and high standards for store presentation. The position is at Store #708620, 1120 NW 21st Ave, Portland, OR 97209, and pays $17.00 per hour. The role involves contact with customers, potentially including minors, and access to cash, payment methods, electronic equipment, personal information, merchandise, and other valuable items. The company states that it conducts a criminal history review to protect its business, operations, reputation, and the safety of customers, staff, vendors, contractors, and the public.

Requirements

Must be at least 18 years of age.
Must be legally authorized to work in the country of employment without needing employment visa sponsorship now or in the future.
Must be able to read, write, comprehend, and communicate in English.
Must be able to read, write, comprehend, and communicate in Spanish.
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation.

Nice To Haves

Valid, unrestricted driver’s license.
At least a high school diploma or GED.
At least one year of experience in delivery, retail, or customer service.
Previous work experience selling paint and paint-related products.
Previous work experience operating tinting and mixing equipment.

Responsibilities

Ensure high levels of customer satisfaction through excellent sales service.
Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
Build productive, trusting relationships with wholesale and retail customers.
Process sales transactions accurately and according to policies and procedures.
Follow and achieve monthly, quarterly, and yearly sales goals.
Maintain precise work order files and formulas.
Pull appropriate products from the sales floor or warehouse.
Tint and mix products to customer specifications as needed.
Stock shelves and set up displays.
Clean store equipment.
Load and unload delivery trucks.
Assist with deliveries as needed.
Maintain assigned areas in an in-stock and presentable condition.
Remain knowledgeable about products and discuss available options.
Comply with inventory control procedures.
Suggest ways to improve sales.