Bilingual Staffing Specialist

Surge Staffing • Dublin, GA

4d

About The Position

Surge Staffing is hiring a Bilingual Staffing Specialist (English and Spanish) for a permanent, full-time internal position. The role combines customer service, sales, recruiting, and administrative responsibilities, serving as a liaison between clients and temporary associates. The successful candidate will help meet clients’ hiring needs, develop business relationships, retain clientele, and support branch performance. Candidates should bring high energy, a strong work ethic, a positive attitude, and professional phone skills.

Surge Staffing is an equal opportunity employer. Qualified applicants receive consideration without regard to protected characteristics. The company is committed to providing equal opportunity and reasonable accommodation for individuals with disabilities in employment and its services, programs, and activities.

Requirements

• Able to read, speak, and write in English and Spanish.
• At least one year of sales experience.
• High school diploma required; equivalent work experience or education is also noted as greatly preferred.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.
• Able to travel to various locations and customer sites as needed; reliable transportation is required.
• Able to work effectively and efficiently both independently and in a group setting.
• Sales-minded, team-oriented, and exceptionally calm under pressure.

Nice To Haves

• Previous experience in a supervisory or leadership role.
• Previous experience in sales, human resources, or a service industry.

Responsibilities

• Deliver customer service to clients and temporary associates.
• Search resumes and use candidate pools and staffing or job-board resources to fill client orders in a timely manner.
• Recruit candidates, conduct interviews, and follow up with candidates and temporary associates.
• Match employee skill sets to customers’ hiring needs.
• Assist with developing business leads and retaining current clientele.
• Serve as a professional and reliable liaison between temporary associates and clients.
• Maximize billable hours to increase market share and branch profits.
• Perform administrative tasks that support quality performance.
• Conduct service calls and outside sales calls to build customer relationships and obtain new business.
• Present customers with additional Surge Staffing products and services.
• Implement and manage marketing programs for sales calls, direct mail, in-office demonstrations, and public relations for the assigned branch.
• Develop and retain business partnerships through customer service and customer-development strategies.
• Recruit, train, and retain temporary associates; coach and counsel them to support performance and job satisfaction.
• Troubleshoot and resolve problems or complaints involving temporary associates, customers, and other personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED