Bilingual Staffing Specialist

Surge Staffing•Oak Cliff, TX

About The Position

Surge Staffing is seeking a motivated, energetic, and customer-focused Bilingual Staffing Specialist fluent in English and Spanish. This is a full-time, permanent internal position for someone interested in building a career in staffing and workforce solutions. The role combines recruiting, customer service, sales, business development, and support for branch operations in a fast-paced environment. The specialist serves clients, candidates, and temporary employees, including helping Spanish-speaking applicants and employees through hiring and onboarding. Local travel to client locations may be needed.

Requirements

  • Fluency in English and Spanish.
  • At least 1 year of sales experience.
  • High school diploma or equivalent.
  • Strong verbal and written communication skills in English and Spanish.
  • Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Strong organizational and problem-solving skills.
  • Self-motivated, team-oriented, and results-driven approach.
  • Reliable transportation and willingness to travel locally to client locations as needed.
  • Professional phone presence and a customer-focused attitude.

Nice To Haves

  • Previous experience in recruiting, staffing, human resources, customer service, or business development.
  • Leadership or supervisory experience.
  • Skills in bilingual communication, customer service, recruiting, talent acquisition, sales, business development, relationship management, lead generation, account management, interviewing, human resources, and Microsoft Office Suite.

Responsibilities

  • Deliver customer service to clients and temporary employees in English and Spanish.
  • Recruit, screen, interview, and onboard qualified candidates.
  • Source candidates through job boards, resume databases, referrals, and recruiting platforms.
  • Match candidates’ skills and experience with client staffing needs.
  • Build and maintain relationships with clients and temporary associates.
  • Conduct follow-up calls to support employee satisfaction and successful placements.
  • Assist Spanish-speaking applicants and employees throughout hiring and onboarding.
  • Generate and develop business opportunities through sales and networking.
  • Make client service calls and outside sales visits to maintain and grow business partnerships.
  • Promote Surge Staffing services and identify additional staffing solutions for customers.
  • Support branch operations with administrative and data-entry tasks.
  • Assist with employee coaching, performance management, and retention.
  • Resolve employee and client concerns professionally and promptly.
  • Support branch growth initiatives and contribute to revenue goals.

Benefits

  • Career growth and advancement opportunities
  • Dynamic and team-oriented work environment
  • Opportunity to make a direct impact on clients and job seekers
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