Bilingual Staffing Specialist
About The Position
Surge Staffing is seeking a motivated, energetic, and customer-focused Bilingual Staffing Specialist (English/Spanish) for a full-time, permanent internal position. The role is an opportunity for someone with sales, customer service, recruiting, or business development experience to build a career in staffing and workforce solutions. The ideal candidate is fluent in English and Spanish, communicates effectively, and enjoys building relationships with clients, candidates, and employees in a fast-paced environment. The specialist delivers customer service in both languages, recruits and onboards candidates, matches candidates to client needs, and builds relationships with clients and temporary associates. The role also includes generating business through sales and networking, supporting branch operations and growth, and helping resolve client and employee concerns. Surge offers career growth and advancement opportunities, a dynamic and team-oriented work environment, and the opportunity to make a direct impact on clients and job seekers. Surge is an equal opportunity employer and provides reasonable accommodation for individuals with disabilities.
Requirements
- Fluency in English and Spanish.
- At least 1 year of sales experience.
- High school diploma or equivalent.
- Strong verbal and written communication skills in English and Spanish.
- Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong organizational and problem-solving skills.
- Self-motivated, team-oriented, and results-driven mindset.
- Reliable transportation and willingness to travel locally to client locations as needed.
- Professional phone presence and a customer-focused attitude.
Nice To Haves
- Previous experience in recruiting, staffing, human resources, customer service, or business development.
- Leadership or supervisory experience.
- Skills in bilingual communication, customer service, recruiting, talent acquisition, sales, business development, relationship management, lead generation, account management, interviewing, human resources, or Microsoft Office Suite.
Responsibilities
- Deliver exceptional customer service to clients and temporary employees in both English and Spanish.
- Recruit, screen, interview, and onboard qualified candidates.
- Source candidates through job boards, resume databases, referrals, and recruiting platforms.
- Match candidate skills and experience with client staffing needs.
- Build and maintain strong relationships with clients and temporary associates.
- Conduct follow-up calls to support employee satisfaction and successful placements.
- Assist Spanish-speaking applicants and employees throughout hiring and onboarding.
- Generate and develop new business opportunities through sales and networking.
- Conduct client service calls and outside sales visits to maintain and grow business partnerships.
- Promote Surge Staffing services and identify additional staffing solutions for customers.
- Support branch operations through administrative and data entry tasks.
- Assist with employee coaching, performance management, and retention efforts.
- Resolve employee and client concerns professionally and promptly.
- Support branch growth initiatives and contribute to revenue goals.
Benefits
- Career growth and advancement opportunities
- Dynamic and team-oriented work environment
- Opportunity to make a direct impact on clients and job seekers
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
