Bilingual Staffing Specialist

Surge Staffing • Statesboro, GA

6d

About The Position

Surge Staffing is hiring a Bilingual Talent Advisor who speaks English and Spanish for a permanent, full-time internal position. This entry-level customer service and sales role supports clients and temporary associates by recruiting and interviewing candidates, matching candidates to client hiring needs, developing business, and providing ongoing customer and associate support. The position also includes administrative work, sales and marketing activities, and efforts to grow branch revenue and retain clients and associates.

Requirements

• Read, speak, and write in English and Spanish.
• At least one year of sales experience.
• High school diploma required; equivalent work experience or education is also noted as preferred.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.
• Ability to travel to various locations and customer sites as needed.
• Reliable transportation.
• Ability to work independently and in a group setting.
• Sales-minded and team-oriented, with the ability to remain calm under pressure.

Nice To Haves

• Previous experience in a supervisory or leadership role.
• Previous experience in sales, human resources, or a service industry.
• Equivalent work experience or education in place of a high school diploma.

Responsibilities

• Deliver excellent customer service to clients and temporary associates.
• Search resumes and use established candidate pools, staffing resources, and job boards to fill client orders promptly.
• Recruit candidates, conduct interviews, and follow up with candidates and temporary associates.
• Match employee skill sets to customers’ hiring needs.
• Assist with developing business leads and retaining current clients.
• Serve as a professional and reliable liaison between temporary associates and clients.
• Maximize billable hours to increase market share and branch profits.
• Perform administrative tasks that support quality performance.
• Conduct service calls to ensure quality customer service.
• Make outside sales calls to obtain new business partnerships and customers.
• Present customers with additional Surge Staffing products and services.
• Implement and manage branch marketing programs, including sales calls, direct mail, in-office demonstrations, and public relations.
• Develop business partnerships through exceptional customer service and customer development and retention strategies.
• Recruit, train, and retain temporary associates; coach and counsel associates to support quality performance and job satisfaction.
• Troubleshoot and resolve problems or complaints involving temporary associates, customers, and other personnel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED