Bilingual Staffing Specialist
About The Position
Surge Staffing is hiring a motivated, customer-focused Bilingual Staffing Specialist fluent in English and Spanish. This is a full-time, permanent internal position suited to someone with sales, customer service, recruiting, or business development experience who wants to build a career in staffing and workforce solutions. The role involves serving clients and temporary employees, recruiting and onboarding candidates, developing business, and supporting branch operations. The successful candidate will communicate effectively in both languages, build strong relationships, and work effectively in a fast-paced environment. The position offers career growth and advancement opportunities in a dynamic, team-oriented environment, with the opportunity to make a direct impact on clients and job seekers. Surge Staffing is an equal opportunity employer and states that it provides reasonable accommodation for individuals with disabilities.
Requirements
- Fluency in English and Spanish.
- At least 1 year of sales experience.
- High school diploma or equivalent.
- Strong verbal and written communication skills in English and Spanish.
- Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
- Ability to multitask and prioritize in a fast-paced environment.
- Strong organizational and problem-solving skills.
- Self-motivated, team-oriented, results-driven approach.
- Reliable transportation and willingness to travel locally to client locations as needed.
- Professional phone presence and a customer-focused attitude.
Nice To Haves
- Previous experience in recruiting, staffing, human resources, customer service, or business development.
- Leadership or supervisory experience.
- Skills in bilingual communication, customer service, recruiting, talent acquisition, sales, business development, relationship management, lead generation, account management, interviewing, human resources, and Microsoft Office Suite.
Responsibilities
- Deliver customer service to clients and temporary employees in English and Spanish.
- Recruit, screen, interview, and onboard qualified candidates.
- Source candidates using job boards, resume databases, referrals, and recruiting platforms.
- Match candidate skills and experience with client staffing needs.
- Build and maintain relationships with clients and temporary associates.
- Conduct follow-up calls to support employee satisfaction and successful placements.
- Assist Spanish-speaking applicants and employees during hiring and onboarding.
- Generate and develop business opportunities through sales and networking.
- Conduct client service calls and outside sales visits to maintain and grow business partnerships.
- Promote Surge Staffing services and identify additional staffing solutions for customers.
- Support branch operations through administrative and data-entry tasks.
- Assist with employee coaching, performance management, and retention.
- Resolve employee and client concerns professionally and promptly.
- Support branch growth initiatives and contribute to revenue goals.
Benefits
- Career growth and advancement opportunities
- Dynamic and team-oriented work environment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
