About The Position

The Staffing Assistant performs a variety of administrative duties to support the branch’s daily operations and manage branch traffic, contributing to an exceptional client experience. This is a contract/temporary, in-office position in Bolingbrook, Illinois, scheduled Monday through Friday from 8:00 a.m. to 5:00 p.m. It is not remote or hybrid.

Requirements

  • At least 2 years of administrative experience in a busy office environment.
  • Excellent customer service skills, including the ability to respond appropriately in stressful situations and diplomatically handle difficult customer or vendor situations.
  • Ability to switch tasks, prioritize, and manage repetitive work in a fast-paced environment.
  • Clear, articulate oral and written communication skills, with the ability to adapt language, style, and methods to the audience and purpose.
  • Ability to achieve quality results in a timely and cost-effective manner, prioritize, plan resource use, and monitor progress.
  • Ability to respond positively to change, adapt quickly to new situations, and perform a diverse range of tasks.
  • Experience using various technology platforms to support effective decision-making.

Nice To Haves

  • High school diploma or 6 months of related experience.

Responsibilities

  • Greet walk-ins and serve as the first point of contact in the branch.
  • Receive and screen visitors and telephone calls and handle general inquiries.
  • Assist with onboarding and new-hire orientations in support of the customer success team.
  • Support the recruiting team by helping applicants complete all parts of the application process.
  • Coordinate, complete, and scan documents related to workers’ compensation claims.
  • Process and update payroll records.
  • Document unemployment terms and details in the CRM.
  • Create, process, and file branch purchase orders and invoices.
  • Assess supply needs and order supplies.
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