Bilingual Scheduler

Women's Imaging Specialists•Cumming, GA

8d•Onsite

About The Position

Women's Imaging Specialists is seeking a bilingual Scheduler to support its growing patient population at its imaging facilities in Cumming, Georgia. The company provides 2D and 3D diagnostic imaging services, specializing in digital mammography and breast ultrasound. The role involves scheduling and rescheduling routine and diagnostic services across multiple locations, handling a high volume of calls, entering appointment and patient information, and coordinating with coworkers, medical facility staff, and referring provider offices. Candidates must have a pleasant, professional manner, a positive attitude, and the ability to work both independently and collaboratively. Fluency in English and one additional language is required; Spanish, Portuguese, or Hindi is preferred.

Requirements

High school graduation or equivalent.
At least 2 years of related work experience in a physician's office.
Fluency in English and one additional language.
Proficiency with Microsoft Word, Excel, Outlook, and Teams.
Ability and willingness to learn the company's scheduling and EMR software.
Excellent data entry and customer service skills.
Strong communication, organizational, and time management skills.
Ability to follow step-by-step instructions and enter data accurately.
Ability to multitask and work independently in a collaborative environment.
Positive attitude, professional etiquette, and a genuine enjoyment of working with people.
Proven record of excellent attendance and punctuality.

Nice To Haves

Fluency in Spanish, Portuguese, or Hindi.
Prior knowledge of OSHA and HIPAA requirements.
Radiology and medical terminology.

Responsibilities

Accurately and efficiently schedule and reschedule routine and diagnostic services across multiple imaging sites.
Understand appointment schedule requirements and variations among individual facilities.
Answer a high volume of incoming calls while providing consistent, exceptional customer service.
Accurately enter medical appointments, special instructions, patient information, and appointment-specific chart notes.
Create and maintain information for new referring provider practices.
Work effectively with coworkers, other medical facility staff, and referring provider office staff.

Benefits

Monthly and annual bonuses after 30 days.
Employer pays 75% of the employee health insurance premium; spouse or family coverage is available at the employee's cost.
Accrued paid time off: 80 hours per year for years 1 and 2, and 120 hours per year from year 3 onward.
Eight paid holidays.
401(k) plan with a minimum 4% employer contribution.
$50,000 life insurance policy at no cost to the employee.
$500 referral program.
401(k) matching.
Dental insurance.
Health insurance.
Life insurance.
Paid time off.
Vision insurance.