Bilingual Sales Operations Support Specialist (French & English)

Pearster

21h • Remote

About The Position

Pearster is seeking a Bilingual Sales Operations Support Specialist to support a project for a leading Canadian fintech company. This is a non-technical role focused on maintaining accurate customer information, reviewing documentation, and supporting day-to-day sales operations related to point-of-sale (POS) services. The role is fully remote from France and requires full-time availability during EST business hours. The successful candidate will be fluent in French and English at C1 or C2 level, detail-oriented, organized, and experienced in sales operations, administrative support, data entry, or CRM management.

Requirements

• French proficiency at C1 or C2 level.
• English proficiency at C1 or C2 level.
• Previous experience in sales operations, administrative support, data entry, or CRM management.
• Strong attention to detail and organizational skills.
• Comfort communicating with customers over the phone in both French and English.
• Ability to work independently in a fully remote environment.
• Availability to work full-time during EST business hours.
• Must be based in France.

Responsibilities

• Maintain and update customer information in the CRM system.
• Perform data entry, data validation, and CRM clean-up activities.
• Review customer documentation for accuracy and completeness.
• Create and follow up on tickets requesting CRM updates or corrections.
• Contact customers by phone when necessary to verify or clarify information.
• Support daily sales operations and administrative processes.

Benefits

• Work from anywhere with flexibility and freedom.
• Earn in USD, with compensation matched to expertise.
• Dedicated paid time off.
• Fully covered international certifications.
• Access to coworking spaces worldwide.
• Opportunities to strengthen English and expand global reach.
• Activities that bring the international team together.
• Personalized gifts and a welcome kit.
• Referral program with an opportunity to earn.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed