About The Position

The Family Support Specialist serves as a member of the family strengthening team, coordinating services for children and families under the supervision of the Family Support Supervisor. The specialist is the child and family’s primary advocate and works to facilitate the best possible care and services available. The role incorporates Trauma-Informed Care and a Person-Centered Approach into procedures, practices, and daily interactions. It is based at the JAFCO Ability Center in Sunrise, Florida, and requires flexible hours, including evenings and weekends, as well as rotating on-call support with the clinical team.

Requirements

  • Bachelor’s degree in social work, psychology, family therapy, or a relevant field; a master’s degree is preferred.
  • At least two years of direct experience working with children with developmental disabilities is preferred.
  • A combination of experience or relevant education and training demonstrating the knowledge, skills, and abilities necessary to perform the essential duties.
  • Experience with community development practice, crisis and trauma counseling, and working knowledge of systems.
  • Experience with developmental disabilities, mental health and illness, behavioral issues, anger management, and drug and alcohol issues.
  • Ability to take initiative in meeting required contract hours and independently maintain a schedule that meets the needs of clients, families, and the agency.
  • Flexibility to work evenings (2–3 per week) and weekends to meet child and family needs.
  • Completion of 40 hours of annual in-service agency training.
  • Valid driver’s license and clean driving record.
  • Strongly recommended to maintain bodily injury liability insurance of $100,000 per claim and $300,000 per incident on a personal automobile when transporting clients or their families.
  • Ability to safely drive an automobile.
  • Ability to lift up to 35 pounds; stoop, bend, and kneel; stand or walk for up to four hours; and participate in continuous activity with children.
  • Ability to participate in and complete PCM Practitioner Level 2 certification.
  • CPR, First Aid, and Water Safety certification; the employer will provide training and certification after hire.
  • PCM Practitioner Level 2 certification; the employer will provide training and certification after hire. Accommodation may be available if needed.

Nice To Haves

  • Master’s degree in social work, psychology, family therapy, or a relevant field.
  • At least two years of direct experience working with children with developmental disabilities.

Responsibilities

  • Conduct intake assessments to determine client needs and develop individualized service plans.
  • Provide individual and group counseling to clients and their families to address emotional, social, and mental health needs.
  • Connect clients with community resources and services, including housing, healthcare, employment, and education.
  • Develop and maintain relationships with community organizations to facilitate client access to resources.
  • Monitor client progress and evaluate the effectiveness of service plans.
  • Advocate for clients’ needs and rights and facilitate communication between clients and service providers.
  • Maintain accurate and timely documentation of client interactions, service plans, and progress reports.
  • Provide crisis intervention services as needed.
  • Communicate effectively with supervisors and the team about caseloads and safety concerns.
  • Integrate Trauma-Informed Care and a Person-Centered Approach into procedures, practices, and daily interactions.
  • Attend individual supervision and staff meetings.
  • Provide on-call support in rotation with the clinical team, serving as the on-call point person.
  • Follow Florida Child Abuse Reporting Rules.
  • Perform other duties as requested or assigned.
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