Bilingual Sales Associate

ACE Cash Express•Corona, CA
•Onsite

About The Position

ACE Cash Express is seeking energetic, personable, sales-oriented Sales Associates to serve customers and support store operations. The role combines hourly pay with bonus incentives. Associates assess customers’ needs, recommend appropriate products and services, build trusting customer relationships, and provide exceptional service. Depending on the store, services may include cash handling, check cashing, lending, bill pay, and card services. The position requires accuracy, confidentiality, and compliance with industry regulations and safety guidelines. Associates are expected to work independently, take accountability for overall store performance, and contribute to a collaborative team environment. Travel is primarily local and may involve visiting more than one store in a day when necessary. Shifts are typically eight hours and may occasionally be up to 12 hours. The work is in a secure, enclosed area. California-required meal and rest breaks are provided. Spanish proficiency is preferred in most markets. ACE describes opportunities for on-the-job learning and development, career advancement, teamwork, and employee investment.

Requirements

  • High school diploma or equivalent.
  • Ability to work scheduled shifts, typically eight hours and occasionally up to 12 hours.
  • Ability to meet the physical demands of the role, including standing for extended periods and occasionally lifting or moving up to 25 pounds.

Nice To Haves

  • Spanish proficiency is preferred in most markets.
  • Two or more years of retail experience is beneficial.
  • Entrepreneurial spirit and ability to work independently with accountability for store performance.

Responsibilities

  • Understand customers’ needs and recommend appropriate ACE products and services.
  • Communicate effectively, listen actively, empathize with customers’ challenges, and build trust.
  • Provide exceptional customer service and foster lasting customer relationships.
  • Handle services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services.
  • Maintain accuracy and confidentiality and follow industry regulations and safety guidelines.
  • Work independently and take accountability for overall store performance.
  • Travel locally and, when necessary, work at more than one store in a day.

Benefits

  • Medical, dental, and vision coverage for eligible full-time associates, subject to plan requirements.
  • Paid time off.
  • Paid holidays.
  • Sundays off.
  • Flexible schedules.
  • Tuition reimbursement.
  • Short-term disability coverage for eligible full-time associates.
  • Long-term disability coverage for eligible full-time associates.
  • Basic life and AD&D coverage for eligible full-time associates.
  • 401(k) plan participation for all associates, subject to the plan document.
  • Bonus incentives.
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