Bilingual Sales Associate

Raymour and Flanigan•South Plainfield, NJ

About The Position

At Raymour & Flanigan, the company emphasizes supporting its people so they can take care of customers. The Bilingual Sales Associate, also described as a Sales Consultant, helps customers select furniture for their homes through consultative selling, genuine engagement, and needs assessment. The role is focused on creating personalized buying experiences that support customer satisfaction and sales conversion. The associate builds relationships with new and existing customers and contributes to prospecting, lead generation, and ongoing relationship management. They identify appropriate opportunities for upselling and cross-selling while enhancing the customer experience. Success requires building trust, providing excellent service, and meeting goals in a fast-paced, team-oriented environment. Spanish speaking is preferred. The position offers unlimited earning potential, with stated annual earnings of $65,000–$100,000, a performance-based $5,000 sign-on bonus, paid training, and opportunities for career growth and advancement. Raymour & Flanigan maintains a drug- and smoke-free work environment and is committed to an inclusive, discrimination-free workplace. U.S. work authorization is required, and visa sponsorship is not available now or in the future.

Requirements

Passion for customer service and creating a great customer experience.
Strong listening skills and a consultative approach.
Experience connecting with customers in retail, hospitality, service, sales, or another people-focused environment; sales experience is not required.
Confidence guiding decisions, closing sales, navigating conversations, and overcoming objections respectfully.
Interest or experience in building relationships that encourage repeat business.
Comfort working toward sales quotas, KPIs, or other performance metrics.
Flexibility to work a retail schedule that includes evenings, weekends, and holidays.
Comfort with technology and learning new tools.
Authorization to work in the United States without visa sponsorship now or in the future.

Nice To Haves

Spanish speaking is preferred.
Experience in hospitality, restaurants, retail, customer service, teaching, or another people-focused role.

Responsibilities

Help customers find furniture suited to their homes through consultative selling and thoughtful needs assessment.
Engage customers and create personalized buying experiences that support customer satisfaction and sales conversion.
Build relationships with new and existing customers.
Contribute to client prospecting, lead generation, and ongoing relationship management.
Identify opportunities for upselling and cross-selling in ways that enhance the customer experience.
Guide customers' decisions, close sales, navigate conversations, and address objections respectfully.
Work toward sales quotas, KPIs, or other performance goals.