Bilingual Sales Associate

ACE Cash Express•Beaumont, TX

About The Position

ACE Cash Express is seeking energetic, personable, sales-oriented associates to provide customer service and sell financial products and services. The role offers hourly pay plus bonus incentives and a $1,500 signing bonus, paid in two installments subject to successful completion of the stated training and employment milestones, active status, and good standing. Spanish proficiency is preferred. Sales Associates learn customers’ needs, recommend appropriate ACE products and services, communicate empathetically, and build trusted customer relationships. Depending on the store, services may include cash handling, check cashing, lending, bill pay, and card services. Associates are expected to work independently, take accountability for store performance, and follow accuracy, confidentiality, regulatory, and safety requirements. Travel is primarily local and may involve visiting more than one store in a day when necessary. The role requires standing for extended periods and may involve sitting, walking, reaching, stooping, bending, verbal communication, active listening, and occasionally lifting or moving up to 25 pounds. Employees must be able to work 10–12 hours in a confined work area, subject to state labor laws. Reasonable accommodations may be made for essential job functions.

Requirements

High school diploma or equivalent.
Ability to listen actively, communicate effectively, and empathize with customers.
Ability to work independently and embrace accountability for store performance.
Ability to stand for extended periods and perform the physical activities described, with reasonable accommodations as applicable.
Ability to work 10–12 hours in a confined work area, subject to state-specific labor laws.

Nice To Haves

Spanish proficiency is preferred and welcomed in most markets.
Two or more years of retail experience is beneficial.

Responsibilities

Understand customers’ needs and recommend appropriate ACE products and services.
Communicate effectively with customers, empathize with their challenges, and build trust.
Provide exceptional customer service to foster lasting relationships.
Handle store services that may include cash handling, check cashing, lending, bill pay, and card services.
Maintain accuracy and confidentiality and comply with industry regulations and safety guidelines.
Work independently and take accountability for overall store performance.
Travel locally, including to more than one store in a day when necessary.

Benefits

Medical, dental, and vision coverage for eligible full-time associates, subject to plan requirements.
Paid time off.
Paid holidays.
Sundays off.
Flexible schedules.
Tuition reimbursement.
Short-term disability and long-term disability coverage.
Basic life and AD&D coverage for eligible full-time associates, subject to plan requirements.
401(k) plan participation for all associates, subject to the plan document.
Hourly pay plus bonus incentives.
$1,500 signing bonus, paid in installments subject to stated eligibility conditions.