Part Time Bilingual Sales Associate

ACE Cash Express • North Hollywood, CA

2d

About The Position

ACE Cash Express is seeking an energetic, personable, sales-oriented associate to provide customer service and recommend financial products and services. The role offers hourly pay plus bonus incentives and a $1,000 signing bonus: $400 payable within 30 days after successful completion of 15-shift training, and $600 payable within 30 days after successful completion of 90 days of employment. Recipients must be in good standing and on active status to receive payment. The hourly pay range is $18.50–$19.50.

Associates are empowered to use their customer service and sales skills, work collaboratively, continue learning, and contribute to store operations. The position involves understanding customers’ needs, building trust, and handling services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services. Accuracy, confidentiality, and compliance with industry regulations and safety guidelines are essential. The role requires working scheduled shifts, typically eight hours and occasionally up to 12 hours, in a secure, enclosed work area. Travel is primarily local and may include visiting more than one store in a day when necessary. California-required meal and rest breaks are provided.

Requirements

• High school diploma or equivalent.
• Ability to work scheduled shifts, typically eight hours and occasionally up to 12 hours.
• Ability to meet the described physical demands, including standing for extended periods and occasionally lifting or moving up to 25 pounds.
• Ability to work in a secure, enclosed work area.

Nice To Haves

• Two or more years of retail experience is beneficial.
• Proficiency in Spanish is welcomed in most markets.
• Entrepreneurial spirit and ability to work independently.
• Active listening, effective communication, and empathy when assisting customers.

Responsibilities

• Understand customers’ needs and recommend appropriate ACE products and services.
• Communicate effectively, listen actively, empathize with customers’ challenges, and build trust.
• Provide exceptional customer service and foster lasting customer relationships.
• Handle services that may vary by store, including cash handling, check cashing, lending, bill pay, and card services.
• Maintain accuracy and confidentiality and comply with industry regulations and safety guidelines.
• Work independently and take accountability for overall store performance.
• Travel locally and, when necessary, between more than one store in a day.

Benefits

• $1,000 signing bonus, subject to the stated training, employment, good-standing, and active-status conditions.
• Hourly pay plus bonus incentives.
• Sundays off.
• Flexible schedules.
• Eligibility to participate in the company 401(k) plan, subject to the specific plan document.
• On-the-job learning and development activities.
• Career advancement opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED