Bilingual Sales Advocate

Mobilelink USA LLC•Lenoir City, TN

4d•$30,000 - $50,000•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Bilingual Sales Advocate to serve customers by identifying their needs and offering suitable solutions. The company provides training and tools, commission-based earning opportunities, and a defined path for advancement into leadership. The role is based at the Lenoir City, Tennessee store. Employees may also work at multiple locations within their district as needed and may occasionally participate in Cricket Wireless sales events, community engagements, or promotional activities. Event participation is a condition of employment; employees will receive reasonable notice. Event duties can include engaging customers, representing products and services, distributing marketing materials, and helping set up or break down events.

Requirements

Fluency in at least two languages; this position requires English and Spanish.
Clear communication skills, a positive attitude, and technical aptitude.
Commitment to exemplary customer service, honesty, and integrity.
At least 18 years old and legally able to work in the United States without restrictions.
Ability to work at least 32 hours per week, including evenings, weekends, and holidays.
Reliable transportation to the work location.
Live within 30 minutes of the home store and be flexible to work at multiple district locations as needed.
Ability to operate a personal computer.
Follow the Team Color policy and maintain a neat, professional appearance.
Ability to lift up to 10 pounds, bend, squat, and stretch for inventory and stocking, and stand for long periods, with or without reasonable accommodation.
Ability to work in a fast-paced environment, follow instructions through completion, and solve problems under pressure.

Nice To Haves

Retail sales experience is helpful but not required.
A strong social media presence is preferred.

Responsibilities

Provide compassionate, customer-focused service and understand customers’ needs.
Offer tailored solutions to individuals, families, and businesses.
Represent Mobilelink and the Cricket brand professionally and courteously.
Assist leaders with store operations and duties.
Meet sales goals and key performance indicators.
Occasionally participate in outside sales events, community engagements, and promotional activities on behalf of Cricket Wireless.
At events, engage customers, represent Cricket Wireless products and services, distribute marketing materials, and assist with setup or breakdown.