Bilingual Sales Advocate

Mobilelink USA LLC•Princeton, WV
•$25,000 - $50,000•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Bilingual Sales Advocate for its Princeton, West Virginia store. The role serves customers by understanding their needs and recommending tailored solutions for individuals, families, and businesses. Mobilelink provides training and tools, commission-based earning potential, and a career path with opportunities for advancement into leadership. The position may also require occasional participation in Cricket Wireless sales events, community engagements, and promotional activities. Employees receive reasonable notice, and event participation is a condition of employment.

Requirements

  • Be fluent in at least two languages; this position requires English and Spanish.
  • Have clear communication skills, a positive attitude, and technical aptitude.
  • Demonstrate commitment to exemplary customer service, honesty, and integrity.
  • Be at least 18 years old and legally able to work in the United States without restrictions.
  • Be able to work at least 32 hours per week, including evenings, weekends, and holidays.
  • Have reliable transportation to the store.
  • Live within 30 minutes of the home store and be flexible to work at multiple locations within the district as needed.
  • Be able to operate a personal computer.
  • Follow the Team Color policy and maintain a neat, professional appearance.
  • Be able to lift up to 10 pounds and bend, squat, and stretch for inventory and stocking.
  • Be able to stand for extended periods, with or without reasonable accommodation.
  • Be able to work in a fast-paced environment, follow instructions through completion, and solve problems under pressure.

Nice To Haves

  • Retail sales background.
  • Strong social media presence.

Responsibilities

  • Provide compassionate, attentive customer service and understand customers’ needs.
  • Offer thoughtful, tailored solutions to individuals, families, and businesses.
  • Represent Mobilelink and the Cricket brand professionally and courteously.
  • Assist leaders with store operations and other duties.
  • Achieve sales goals and key performance indicators.
  • Participate in scheduled outside sales events, community engagements, or promotional activities.
  • At events, engage with customers, represent Cricket Wireless products and services, distribute marketing materials, and assist with setup or breakdown.

Benefits

  • Unlimited earning potential through commission plans.
  • Unlimited growth potential.
  • Paid time off after 90 days.
  • Dental insurance.
  • Health insurance.
  • Vision insurance.
  • Company-paid life insurance.
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