Bilingual Sales Advocate

Mobilelink USA LLC•Haring Township, MI
•$25,000 - $50,000•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Bilingual Sales Advocate to help customers find wireless solutions that meet their needs. The company provides training and tools, commission-based earning potential, and a path for upward mobility into leadership. The role is based at the Cadillac, Michigan store and may require work at other locations within the district. Employees may also be required to attend scheduled outside sales events, community engagements, and promotional activities on behalf of Cricket Wireless.

Requirements

  • Fluency in at least two languages; this position requires English and Spanish.
  • Clear communication skills, a positive attitude, and technical aptitude.
  • Commitment to exemplary customer service, honesty, and integrity.
  • At least 18 years old and legally able to work in the United States without restrictions.
  • Ability to work at least 32 hours per week, including evenings, weekends, and holidays.
  • Reliable transportation to the store.
  • Live within 30 minutes of the home store and be flexible to work at multiple locations within the district as needed.
  • Ability to operate a personal computer.
  • Follow the Team Color policy and maintain a neat, professional appearance.
  • Ability to follow instructions through to completion and solve problems under pressure.

Nice To Haves

  • Retail sales experience.
  • Strong social media presence.

Responsibilities

  • Provide compassionate, customer-focused service and understand customers’ needs.
  • Offer tailored solutions for individuals, families, and businesses.
  • Represent Mobilelink and the Cricket brand professionally and courteously.
  • Assist leaders with store operations and duties.
  • Meet sales goals and key performance indicators.
  • Participate in scheduled outside sales events, community engagements, and promotional activities; engage customers, represent Cricket products and services, distribute marketing materials, and help set up or break down events.

Benefits

  • Unlimited earning potential through commission plans.
  • Unlimited growth potential and a defined path for upward mobility into leadership.
  • Paid time off after 90 days.
  • Dental insurance.
  • Health insurance.
  • Vision insurance.
  • Company-paid life insurance.
  • Potential additional bonus payments tied to sales goals and KPIs.
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