Bilingual Sales Advocate

Mobilelink USA LLC•Chattanooga, TN

1d•$25,000 - $50,000

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Bilingual Sales Advocate to serve customers by identifying their needs and offering suitable solutions. The role provides training and tools, a commission-based earning opportunity, and a potential career path into leadership. Employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities on behalf of Cricket Wireless. Employees will receive reasonable notice, and participation is a condition of employment. Event duties may include engaging with customers, representing Cricket products and services, distributing marketing materials, and helping set up or break down events.

Requirements

Fluency in at least two languages; this position requires English and Spanish.
Clear communication skills, a positive attitude, and technical aptitude.
Commitment to exemplary customer service, honesty, and integrity.
At least 18 years old and legally able to work in the United States without restrictions.
Availability to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
Reliable transportation to the assigned location.
Live within 30 minutes of the home store and be flexible to work at multiple locations within the district as needed.
Ability to operate a personal computer.
Adhere to the Team Color policy and maintain a neat, professional appearance.
Ability to lift up to 10 pounds; bend, squat, and stretch for inventory and stocking; and stand for long periods, with or without reasonable accommodation.
Ability to work in a fast-paced environment, follow instructions to completion, and solve problems under pressure.

Nice To Haves

Retail sales background is helpful but not required.
Strong social media presence.

Responsibilities

Provide compassionate, attentive customer service and understand customers’ needs.
Offer tailored solutions to individuals, families, or businesses and communicate their value.
Represent Mobilelink and the Cricket brand professionally and courteously.
Assist leaders with store operations and duties.
Achieve sales goals and key performance indicators.
Participate in scheduled outside sales events, community engagements, or promotional activities as required, including engaging with customers, representing products and services, distributing marketing materials, and assisting with event setup or breakdown.